Problems With Your Latest Demo - by Jay545452

This topic has 9 replies, 3 voices, and was last updated 1 years, 1 months ago ago by Rose Tyler

  • Avatar: Jay545452
    Jay545452
    Participant
    February 18, 2023 at 01:34

    Hi,

    I have issues with your latest demo.

    I have performed a wpreset and loaded the latest demo.

    1) The text is not like your demo site. Its wrong in multiple places

    2) The first image of someone using a tool, on my site I get a big yellow blurred star

    Can you correct those issues please primarily the text. Its wrong in the menus, in the products, everywhere

    Please, contact administrator
    for this information.
    8 Answers
    Avatar: Jay545452
    Jay545452
    Participant
    February 18, 2023 at 01:36

    Also on the product page I get this :

    [etheme_sales_booster_safe_checkout]

    Avatar: Jay545452
    Jay545452
    Participant
    February 18, 2023 at 02:00

    Also colours are wrong on the menu that appears when hovering over images. Supposed to be blue but its black

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    February 18, 2023 at 06:08

    Hello, @Jay545452,

    We apologize for the inconvenience, but it is recommended that you run the import on a fresh WordPress installation. To do this, you can use the WordPress Reset plugin, which can be found at https://wordpress.org/plugins/wp-reset/.

    This plugin can be used to remove all existing content and install a new version from scratch.

    Please reset the installation and provide us with temporary valid/working WP-admin access in the private content area of this topic. We will then help you with the import, and let us know which demo you would like to import and with which page builder (Elementor or WP Bakery).

    The WP-admin login details you provided are not valid/correct.

    Thank you for your understanding.

    Best Regards,
    8Theme’s Team

    Please contact administrator
    for this information.
    Avatar: Jay545452
    Jay545452
    Participant
    February 18, 2023 at 11:15

    Hello,

    I said that I had already done a wp-reset, here is what I said in my first post :

    I have performed a wpreset and loaded the latest demo.

    Avatar: Jay545452
    Jay545452
    Participant
    February 18, 2023 at 11:16

    Also the login details I provided work fine with different browsers.

    Copy and paste the password, if it still does not work I will provide a new password

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 18, 2023 at 11:53

    Hello, Jay545452,

    Please clear cache and check your site now.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

    Avatar: Jay545452
    Jay545452
    Participant
    February 18, 2023 at 12:17

    Yep all good thank you!

    And thank you for the quick reply and help!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 19, 2023 at 08:03

    Hello, Jay545452,

    You’re welcome!

    Kind Regards,
    8theme team

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