Problems with woocommerce, it is super slow

This topic has 4 replies, 2 voices, and was last updated 8 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: adnane
    adnane
    Participant
    August 14, 2023 at 21:04

    Hi,
    I have problems with woocommerce, it is super slow and whenever I want to import my products I get this error “503 Service Unavailable The server is temporarily busy, try again later!”
    Can you help me with that?

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 15, 2023 at 05:32

    Hello, @adnane,

    Thank you for using our theme and for contacting us.

    503 Service Unavailable – this server error response code indicates that the server is not ready to handle the request. Common causes are a server that is down for maintenance or that is overloaded. Please contact your hosting provider and ask for assistance from their side.

    Kind Regards,
    8theme team.

    Avatar: adnane
    adnane
    Participant
    August 15, 2023 at 14:58

    I asked them they said everything is good, I think the broblem came from woocommerce.
    Please can you check my website?

    Please contact administrator
    for this information.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    August 16, 2023 at 06:10

    Hello, @adnane,

    We would recommend you contact WooCommerce plugin support first – https://wordpress.org/support/plugin/woocommerce/

    There is a test that can clarify it the mentioned behavior comes from our theme or from somewhere else:

    – Please check how it works with the default WooCommerce theme – Storefront activated on your site (go to Appearance > Themes > Install and activate the official WooCommerce theme Storefront for a few mins and check if your issue appears with our theme only or with the default WooCommerce theme too. Our XStore Core plugin can be disabled also to make this test more clear).

    If you have any other questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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