Problems with VAT during checkout and invoices

This topic has 2 replies, 2 voices, and was last updated 1 years, 3 months ago ago by Rose Tyler

  • Avatar: Mazravva
    February 16, 2023 at 00:13

    Hi there,

    I am finishing an e-commerce built with X-Store. I have a problem with the VAT because it does not appear anywhere both during the checkout and inside the invoice too.

    I need to display the total amount of the VAT as independent value in one separate line on the checkout page in order to show that, inside the final total amount the customers pay it is already included an “X” amount of VAT at 20%. Later on I need to display the same concept on the invoices.

    The Woocommerce settings are the following:

    – Prices are VAT included
    – settings are the recommended ones ( all options vat included )
    – only one standard vat at 20% for all the products.
    – shipping VAT exempt
    – It is possible to buy and ship in only in 1 country

    Can you help me to fix this issue?

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 16, 2023 at 14:24

    Hello, Mazravva,

    Thank you for using XStore.
    We recommend that you contact the support team of the WooCommerce plugin, as there are no specific settings for VAT from our side and this functionality is provided by the plugin.

    If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

    Kind Regards,
    8theme team

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