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Problems with the sidebar of the single product

This topic has 3 replies, 3 voices, and was last updated 1 weeks, 5 days ago ago by Andrew Mitchell

montse

Participant

May 5, 2024 at 09:34

we have updated the site but we can see the sidebar of the individual product from the administration but it is not visible on the online site

Content is visible for topic creator and
support staff only.

#394026 Copied Theme version: 9.3.8

2 Answers

Rose Tyler

Support staff

May 5, 2024 at 12:20

Hello, Montse,

Thank you for getting in touch with us.

We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

Best Regards,
8Theme’s Team

#394039 Copied

Andrew Mitchell

Support staff

May 6, 2024 at 07:15

Dear montse,

In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

Click here to share your thoughts: https://themeforest.net/downloads

Being part of our community means a lot, and your feedback contributes immensely.

Best Regards,
The 8Theme Team

#394077 Copied
Tagged: best woocommerce themes, fixing woocommerce product sidebar, single product sidebar issues, troubleshooting woocommerce sidebar, woocommerce bestsellers sidebar issues, woocommerce theme problems
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Problems with the sidebar of the single product

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