Problems with the new theme update and other problems with the product page

This topic has 36 replies, 3 voices, and was last updated 6 years, 1 months ago ago by Olga Barlow

  • Avatar: Tagbag
    Tagbag
    Participant
    February 14, 2018 at 21:14

    Hey,
    Thank you very much. Can you possibly tell me where to find a list of ‘xstore-icons’? And am I allowed to use these?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 15, 2018 at 13:31

    Hello,

    You are welcome!
    Here you can check what icons xstore-icons font includes http://prntscr.com/if2pdl
    Code for icons you can find in xstore/fonts/xstore-icons.svg and codepoint for every icon you can find in xstore/less/modules/xstore-icons.less
    You can use these icons with our theme only.

    Regards

    Avatar: Tagbag
    Tagbag
    Participant
    February 24, 2018 at 12:25

    hey,

    one more question 🙂

    Is it possible to remove the link “mein Konto” (my account) from the meta-bar and insert it next to the wishlist as an icon?

    At the moment it looks like this:
    account-font

    And I would like to have it like this:
    account-icon

    Regards

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 26, 2018 at 12:09

    Hello,

    There is no such option by default. You can do this by additional customization ( xstore/headers/advanced.php file is responsible for your header structure).

    Regards

    Avatar: Tagbag
    Tagbag
    Participant
    March 1, 2018 at 07:52

    Hey,

    would you know how to do that?
    Or is not this one of the tasks of the support?
    If not, please let me know, no problem at all 😀

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2018 at 09:09

    Hello,

    Unfortunately, additional customization is outside the scope of our support https://themeforest.net/page/item_support_policy#whats-not-included-item-support

    But many users ask us about my account link in that place, so very likely our developers will add the option to change the position of that link and choose where you want to show it. So, follow our updates.

    Regards

    Avatar: Tagbag
    Tagbag
    Participant
    March 2, 2018 at 16:35

    Hey,

    Thank you for your answer. Can you also tell me how I can change the text color of the breadcrumbs, because I can not change them based on the setting in Theme-Option> General> Breadcumbs.

    And can I customize the look of the sidebar without applying CSS code myself?

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2018 at 19:23

    Hello,

    1) Provide me temporary FTP access to fix the problem with breadcrumbs settings
    2) We don’t have any special settings for the sidebar styling.

    Regards

    Avatar: Tagbag
    Tagbag
    Participant
    March 2, 2018 at 20:05

    Hey,

    Thank you.

    Regards

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 2, 2018 at 20:21

    Hello,

    I have asked about FTP access. You provided Dashboards access only.

    Regards

    Avatar: Tagbag
    Tagbag
    Participant
    March 3, 2018 at 09:44

    Hey,

    i really am sorry ^^
    I hope it is correct now.

    Regards 🙂

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 6, 2018 at 09:44

    Hello,

    Provide me FTP host, please. Because when we use your site URL we get
    Status: Connection attempt failed with “ECONNREFUSED – Connection refused by server”.
    Error: Could not connect to server

    Regards

    Avatar: Tagbag
    Tagbag
    Participant
    March 6, 2018 at 10:04

    Hey,

    ok, is it right now? Im sorry if not 🙂

    Regards

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 6, 2018 at 14:02

    Hello,

    Nope, it does not work for us http://prntscr.com/inkz6f
    Can you, please, try to connect to your server using Filezilla? Does it work for you?

    Regards

    Avatar: Tagbag
    Tagbag
    Participant
    March 6, 2018 at 18:12

    Hey,

    Thank you
    yes it works 🙂 you can find all the necessary data in the private content.

    Regards

    Please, contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    March 7, 2018 at 20:37

    Hello,

    Check the breadcrumbs settings now.

    Regards

  • 1 2
    Viewing 36 results - 21 through 36 (of 36 total)

You must be logged in to reply to this topic.Log in/Sign up

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.