Problems with the header and content of the website

This topic has 2 replies, 2 voices, and was last updated 9 months ago ago by Tony Rodriguez

  • Avatar: Akocoweb
    Elisabetta23
    Participant
    July 19, 2023 at 17:14

    Hello,
    we are making this site but I can’t figure out why half of the content ends up under the header on different pages, even product.
    We inserted margin, but in other sites made there wasn’t need
    How can we solve it?
    Thank you

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    July 20, 2023 at 06:01

    Hello, @Elisabetta23,

    Thank you for choosing XStore as your WooCommerce WordPress theme.

    In order to resolve your issue, please navigate to XStore > Theme Options > Header Builder > Header Overlap & Transparent > Header Overlap and set it to “OFF” before publishing.

    Please refer to the image provided at the following link for further reference: https://ibb.co/gr15TFY

    If the issue still persists then please share the screenshot of the section you are talking about also In order to assist you with your inquiry, we request that you provide us with the URL and temporary access to the wp-admin of your website. This will enable us to take a closer look at your settings and provide you with a more accurate and specific solution.

    To do this, please follow these steps:

    – Create an account via Dashboard (Users > Add new) with an administrator role. Refer to the following image for guidance: http://prntscr.com/s3rc9m
    – Provide us with the username and password for the newly created account via the Private Content area. Refer to the following image for guidance: http://prntscr.com/s5mao7
    – Any email address can be used for the new account, it does not have to be your personal email.

    Please let us know once you have completed these steps, and we will promptly review your account information and provide assistance as soon as possible.

    Best Regards,
    8Theme’s Team

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