Problems with the css on live site with elementor

This topic has 2 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Tony Rodriguez

  • Avatar: alexmdm89
    alexmdm89
    Participant
    March 26, 2024 at 03:22

    Every time I make a change to my site with elements, it is not reflected on the server and always has problems loading the CSS, in the backend view it is possible to see the change reflected, but in the online view the css is not working properly, I try in incognito mode, empty cache on elementor and browser, and still not working.

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    1 Answer
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    March 26, 2024 at 08:06

    Hello, @alexmdm89,

    Thank you for contacting us and for using XStore.

    To address the concern you’ve raised, we kindly ask that you follow these steps:

    1. Access your WordPress dashboard.
    2. Proceed to ‘Elementor’.
    3. Click on ‘Settings’.
    4. Select the ‘General’ tab.
    5. Locate ‘Disable Default Colors’ and ‘Disable Default Fonts’.
    6. Ensure that both options are checked/selected.
    7. Save your changes to apply them.

    For your convenience, we have included an image to serve as a visual guide for the aforementioned process. https://imgur.com/TxA5SAE

    Once you have completed these steps, please revisit your site. We recommend clearing your browser’s cache before doing so to ensure that the changes are properly reflected.

    Should you require any further assistance, please do not hesitate to reach out.

    Best Regards,
    The 8Theme Team

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