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Problems with Slider Revolution - by Rodrigo

This topic has 5 replies, 2 voices, and was last updated 6 years, 11 months ago ago by Rose Tyler

Rodrigo

Participant

June 28, 2018 at 15:56

Hello Rose,

How are you doing?

I’m having a problem with Slider Revolution, it just disappeared, I do not know what happened, it’s giving a message that I already gave on another site, but you informed me that it was because of the theme that it was outdated, so I updated and it worked again I am already using the latest version and now disappeared displaying the same message.

See below a screenshot of the problem.

https://gyazo.com/044b26965f8a44fef87ad81cb1adcff8

I await your next interaction!

Best regards,
Rodrigo M.

#195692 Copied Theme version: 4.3 WooCommerce version: 3.4.3

4 Answers

Rose Tyler

Support staff

June 29, 2018 at 10:40

Hello,

I do not see the problem – http://prntscr.com/k0qj7e Is it solved?

Regards

#195742 Copied

Rodrigo

Participant

June 29, 2018 at 13:26

Hello Rose,

Not yet, I could see that the problem only appears to users who are not logged in, those who are logged in as both customer in the store and administrators the slider back up and running, why does this happen?

How can I fix this?

I await your next interaction!

Best regards,
Rodrigo M.

#195756 Copied

Rodrigo

Participant

June 29, 2018 at 13:44

Hello Rose,

I would like to inform you that I could find out where the problem was, in Slider Revolution> Global Settings I had enabled the “Defer Javascript Loading” option, but I did not know that the problem was this so I enabled and disabled option by option until it worked again.

Consider the problem solved and thank you for the support.

Best regards,
Rodrigo M.

#195758 Copied

Rose Tyler

Support staff

June 29, 2018 at 13:52

Hello,

I am glad that the problem was solved.
Have a nice day.

Regards

#195759 Copied
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