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Problems with single image - by Rodrigo - on WordPress WooCommerce support

This topic has 12 replies, 4 voices, and was last updated 10 years, 1 months ago ago by Jack Richardson

Rodrigo

Participant

November 9, 2015 at 16:22

Hi:
I’m trying put a image with visual composer in a new post on my website…but load does not end…what can I do?

Thanks!!!

#98456 Copied

11 Answers

Robert Hall

Participant

November 9, 2015 at 16:50

Hello,

You’re using old theme and plugins versions. Please update them and check this issue.
Don’t forget to make backup of the site before update.
Here is video tutorial how to update theme:
https://www.youtube.com/watch?v=KdWESIIPU1k
The video tutorial is for Legenda theme, but the process is identical.
You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
enter your purchase code of the theme to get the plugins.

Regards,
Robert Hall.

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Rodrigo

Participant

November 9, 2015 at 17:23

Sorry…I didn’t see the plugin update settings….I go to fix it…

thanks!!

#98483 Copied

Rodrigo

Participant

November 9, 2015 at 17:32

Fix it!!!!!

Thanks!!!!

#98485 Copied

Rodrigo

Participant

November 9, 2015 at 17:35

MMM…all my plugins are update..burt my problem go on….

Thanks

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Robert Hall

Participant

November 9, 2015 at 18:39

As I see you’re still using old version of the WooPress theme.

Regards,
Robert Hall.

#98495 Copied

Rodrigo

Participant

November 9, 2015 at 18:39

Something is happening with visual composer…I can’t make new templates, i can’t make singles images, …something is wrong…

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Eva Kemp

Participant

November 9, 2015 at 20:05

Hello,

Please update the theme to 2.5 version.
Before update delete “woocommerce” folder in the directory wp-content/themes/woopress/ and it’ll be reuploaded from a new theme package.

Don’t forget to create back up of your files and database before starting update process!

(it’s for Legenda theme but the process is the same).

Regards,
Eva Kemp.

#98518 Copied

Rodrigo

Participant

November 12, 2015 at 12:21

Sorry..but I don’t know how download the theme’s last version…I’m searching information and go to a woothemes page but I haven’t account in wooprees y got it with 8theme…what’s my mistake?
Thanks

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Jack Richardson

Support staff

November 12, 2015 at 12:32

Hello,

You can download theme in ThemeForest account:
http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050

Log in with your Envato account credentials.

Best regards,
Jack Richardson.

#99076 Copied

Rodrigo

Participant

November 14, 2015 at 10:46

Fix it!!!….many many thanks!!!!

#99412 Copied

Jack Richardson

Support staff

November 14, 2015 at 10:49

Hello,

You’re welcome.

Best regards,
Jack Richardson.

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