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Problems with shop page & functions (do not load)

This topic has 2 replies, 2 voices, and was last updated 6 years, 9 months ago ago by Rose Tyler

  • Avatar: popcorner
    popcorner
    Participant
    November 5, 2018 at 09:17

    Hi

    I encounter a huge problem on the site i’m working on. The thing is quite simple : the shop page and the product-categories pages do not show the products :/

    I’ve some product in the database, those products are setup with the categories infos, but the pages (shop or categories) do not show any products :/ .. and even in a classic page, with an item like “8theme products” the products are shown but sometimes the loop doesn’t work

    How to solve it please ?
    Regards

    Please, contact administrator
    for this information.
    #202319 Copied Theme version: 1.0 WooCommerce version: 3.5.1
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 5, 2018 at 10:20

    Hello,

    If you use the latest version of WC plugin (3.5.1), you need to update the theme and XStore Core plugin – https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
    Also, delete or change this custom css code:

    .col-sm-6 {
    display: none;
}

    http://prntscr.com/lej3hk

    Regards

    #202328 Copied
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