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Problems with safari - by giuggi - on WordPress WooCommerce support

This topic has 10 replies, 3 voices, and was last updated 4 years, 2 months ago ago by Rose Tyler

giuggi

Participant

February 24, 2021 at 12:03

hello,
When I open the website on safari a symbol appears on the product. This doesn’t happen when I’m using Chrome. The instagram icon at the top also looks different. Is it a bug or something? How can I fix it?
https://prnt.sc/105lesr

#276203 Copied Theme version: 3.2.5 WooCommerce version: 5.0.0

9 Answers
Rose Tyler

Support staff

February 24, 2021 at 13:35
Hello,

1) Contact Stripe plugin support.
2) Add this custom CSS code:

.et_b_header-socials svg { padding: 2px; }

and change Icons Zoom (%) via Header builder.

Regards
#276233 Copied
giuggi

Participant

March 25, 2021 at 14:29

Hello,
I have contacted Stripe’ s Plugin Support and they have told me it’ s not their issue. On a different note, I have realize not only on Safari but also with other browsers and mobile devices. Can you help me with this issue please?

#280984 Copied

Rose Tyler

Support staff

March 25, 2021 at 15:43

Hello,

When the Stripe plugin is disabled do you have that block?
When the Storefront theme and Stripe plugin are activated?

Regards

#280999 Copied

giuggi

Participant

March 26, 2021 at 14:57

Hello,
when I disable the stripe plug-in the symbol disappears.

#281196 Copied

Robert Hall

Participant

March 26, 2021 at 17:32

Hello

Did you still need any help or will you fixed this issue yourself?

Robert Hall

#281257 Copied

giuggi

Participant

March 30, 2021 at 11:08

Yes, I need help. I can’t disable stripe plug-in, because other customers want be able to pay.

#281764 Copied

Rose Tyler

Support staff

March 30, 2021 at 15:00

Hello,

Do you have that block when the Storefront theme and Stripe plugin are activated?

Regards

#281804 Copied

giuggi

Participant

March 31, 2021 at 13:28

hello,
yes
thank you

#281925 Copied

Rose Tyler

Support staff

March 31, 2021 at 13:54

Hello,

If the problem persists even with the default theme, it means it independent of our theme, and we can’t help, sorry.

Regards

#281929 Copied
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