Problems with Recent Update - by jz1215 - on WordPress WooCommerce support

This topic has 9 replies, 3 voices, and was last updated 10 years, 9 months ago ago by Robert Hall

  • Avatar: jz1215
    jz1215
    Participant
    March 18, 2015 at 21:18

    I have woo-commerce2.37 and just updated to Royal1.71.

    I am encountering the following issues

    1. Quantity in checkout and single product pages are longated.
    2. Wishlist not working and getting fatal error message
    3. Payment Method is showing up twice in checkout screen.

    Also how do I update Ultimate Addons, Master Slider, WP Bakery for Visual Composer. Is it the same process as the theme install?

    Could please help me out with these issues?

    Kindest Regards,

    J

    8 Answers
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 18, 2015 at 21:35

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.
    You can download the latest plugins versions at this link https://www.8theme.com/download-plugins/ ,
    enter your purchase code of the theme to get the plugins.

    Regards,
    Robert Hall.

    Avatar: jz1215
    jz1215
    Participant
    March 18, 2015 at 21:44

    Here You go. With the plugins, do I install them in the same manor as the upgrade for the theme?

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Participant
    March 18, 2015 at 22:05

    Hello,

    Yes, the process is identical. Please update plugins first.

    Regards,
    Robert Hall.

    Avatar: jz1215
    jz1215
    Participant
    March 18, 2015 at 22:31

    All of the updates ar done, But still have the same problems.

    Avatar: jz1215
    jz1215
    Participant
    March 18, 2015 at 23:05

    Does any one have the answer to these issues?

    Avatar: Eva
    Eva Kemp
    Participant
    March 18, 2015 at 23:30

    Hello,

    1. I’ve added this code in style.css of your child theme:

    .quantity input[type="number"] {
        width: 50px !important;
    }

    Please check quantity box now and clear browser cache before.

    2./3. I’ve reuploaded woocommerce folder in the directory wp-content/themes/royal. The pages are working fine now.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: jz1215
    jz1215
    Participant
    March 18, 2015 at 23:44

    Thank You Eva

    Avatar: Robert Hall
    Robert Hall
    Participant
    March 19, 2015 at 08:09

    Hello,

    You’re welcome!

    Regards,
    Robert Hall.

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