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Problems with really simple captcha - by Rodrigo

This topic has 10 replies, 2 voices, and was last updated 6 years, 10 months ago ago by Rose Tyler

  • Avatar: Unionfor Web
    Rodrigo
    Participant
    July 23, 2018 at 14:51

    Hello,

    I’m having problems with Really Simple Captcha, it’s been generating error logs since I bought the theme, but I’ve never been able to report it, but this is a problem since getting this error report every week and having to keep deleting this log every week is really boring.

    How can I fix this problem?

    See below the problem reported in the log:

    [19-Jul-2018 23:56:25 UTC] PHP Warning:  stat(): stat failed for /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/996592083.png in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 265
[20-Jul-2018 19:50:28 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/150314975.txt): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 270
[20-Jul-2018 19:50:28 UTC] PHP Warning:  chmod(): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 271
[20-Jul-2018 19:50:28 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/150314975.txt): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 272
[20-Jul-2018 21:28:26 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/1051948834.txt): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 270
[20-Jul-2018 21:28:26 UTC] PHP Warning:  chmod(): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 271
[20-Jul-2018 21:28:26 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/1051948834.txt): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 272
[21-Jul-2018 04:51:22 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/2003644013.png): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 270
[21-Jul-2018 04:51:22 UTC] PHP Warning:  chmod(): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 271
[21-Jul-2018 04:51:22 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/2003644013.png): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 272

    I await a solution!

    Best regards,
    Rodrigo M.

    #197126 Copied Theme version: 4.4 WooCommerce version: 3.4.3
    9 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 24, 2018 at 16:14

    Hello,

    We’ve fixed the problem.
    Please let us know within 2-3 days if any errors appear. Files should be deleted automatically from themes/woopress/framework/inc/really-simple-captcha/tmp excerpt files of current day and .htaccess.

    Regards

    #197222 Copied
    Avatar: Unionfor Web
    Rodrigo
    Participant
    July 24, 2018 at 16:44

    Hello Rose,

    What were the changes made?

    I would like to know if any changes were made to the child theme so that I could update the files in place so that there would be no change losses later.

    Or if it was not done in the child theme where the correction was made?

    And I did not quite understand what I mean by the file snippets that will be deleted from the current day and from .htaccess, I was a bit confused, could you explain me better please?

    Thanks in advance for the support!

    Best regards,
    Rodrigo M.

    #197223 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 26, 2018 at 10:59

    Hello,

    Changes were done in woopress/framework/inc/really-simple-captcha/really-simple-captcha.php
    https://prnt.sc/kafawd
    In result of fixing the problem, old files will be deleted from the tmp folder and you won’t face previous PHP Warnings.

    Regards

    #197322 Copied
    Avatar: Unionfor Web
    Rodrigo
    Participant
    July 26, 2018 at 14:23

    Hello Rose,

    I noticed that even after the changes / correction I get the problem with the error log still, see below the log registered after the corrections made:

    [24-Jul-2018 18:03:46 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/906771644.png): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 274
[24-Jul-2018 18:03:46 UTC] PHP Warning:  chmod(): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 275
[24-Jul-2018 18:03:46 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/906771644.png): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 276
[25-Jul-2018 12:29:50 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/1926754922.txt): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 274
[25-Jul-2018 12:29:50 UTC] PHP Warning:  chmod(): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 275
[25-Jul-2018 12:29:50 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/1926754922.txt): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 276
[26-Jul-2018 08:08:29 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/2042766802.png): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 274
[26-Jul-2018 08:08:29 UTC] PHP Warning:  chmod(): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 275
[26-Jul-2018 08:08:29 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/643708099.txt): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 274
[26-Jul-2018 08:08:29 UTC] PHP Warning:  chmod(): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 275
[26-Jul-2018 08:08:29 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/643708099.txt): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 276
[26-Jul-2018 08:08:29 UTC] PHP Warning:  unlink(https://8theme.b-cdn.net/home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/tmp/2042766802.png): No such file or directory in /home/username/public_html/wp-content/themes/woopress/framework/inc/really-simple-captcha/really-simple-captcha.php on line 276

    Another detail that I would like to ask you, I noticed that the correction was made in the parent theme, so, when there is an update of the theme, will this correction not be lost?

    I await your next interaction!

    Best regards,
    Rodrigo M.

    #197328 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 27, 2018 at 08:26

    Hello,

    We have added some changes in files of your parent theme. Please delete the error log and let us know if some errors will appear within next few days.
    Also, I would recommend you to contact us after the next theme update.

    Regards

    #197362 Copied
    Avatar: Unionfor Web
    Rodrigo
    Participant
    July 27, 2018 at 14:07

    Hello Rose,

    Okay, I’ll delete the error log file, but a question, will this next issue update fix this problem?

    Or will you need to always correct in the parent theme what you did?

    What did you necessarily change / modify in the parent theme files?

    I await your next interaction!

    Best regards,
    Rodrigo M.

    #197377 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 30, 2018 at 08:09

    Hello,

    It is a bit strange problem that can’t be fixed via the child theme. I’ve sent the report to our developers and hope this will be fixed in next theme update.

    Regards

    #197419 Copied
    Avatar: Unionfor Web
    Rodrigo
    Participant
    July 30, 2018 at 15:50

    Hello Rose,

    Okay, so I’ll wait for the next update and keep an eye on the theme change log to see what has been fixed.

    Thanks for the support.

    Best regards,
    Rodrigo M.

    #197491 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 31, 2018 at 07:38

    Hello,

    You’re welcome!

    Regards

    #197513 Copied
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