Problems with new Xstore Version 3.2.4 update.

3 replies2 participantsUpdated by Rose Tyler

  • Avatar: donhetter
    donhetter
    Participant

    Is there a reason when we update to Xstore Core version 3.2.4 update and the XStore version 7.2.4 its causing our website not to show any images. When we updated both the woocommerce and the Xstore theme and Xstore core we get his Screenshot: https://gyazo.com/b29c271f318ea96a739828e6241e3fd5

    Also when we updated to the new Xstore and Xstore Core the website arrow on the homepage enlarged to a large circle that was almost 3 inches round.

    We have since had to do a entire site backup to a earlier update that didn’t include the new updates. Is there a reason that the new update caused all of these problems?

    Here is our current versions we have:

    WordPress: version 5.6
    Xstore Core: Version 3.2.3
    XStore version 7.2.3
    Woocommerce: Version 4.9.1

    #270733 Copied Theme version: 3.2.3 WooCommerce version: Version 4.9.1

    3 Answers

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    Theme options > Speed optimization > Image Loading Type > Lazy.
    Clear all cache, and the issue with the large circle will be solved.

    Regards

    #270759 Copied
    Avatar: donhetter
    donhetter
    Participant

    1 thank you we will try this option and hopefully it fixs this issue
    2 I assume you mean to clear the cache on our browser?

    #270813 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Yes, clear the browser cache, CDN cache, plugin cache, and check after that. If it does not help then go to Dashboard > Updates > click Check again link and update the theme to version 7.2.4.1.

    Regards

    #270820 Copied

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