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Problems with new Xstore Version 3.2.4 update.

This topic has 4 replies, 2 voices, and was last updated 3 years, 2 months ago ago by Rose Tyler

donhetter

Participant

January 27, 2021 at 23:59

Is there a reason when we update to Xstore Core version 3.2.4 update and the XStore version 7.2.4 its causing our website not to show any images. When we updated both the woocommerce and the Xstore theme and Xstore core we get his Screenshot: https://gyazo.com/b29c271f318ea96a739828e6241e3fd5

Also when we updated to the new Xstore and Xstore Core the website arrow on the homepage enlarged to a large circle that was almost 3 inches round.

We have since had to do a entire site backup to a earlier update that didn’t include the new updates. Is there a reason that the new update caused all of these problems?

Here is our current versions we have:

WordPress: version 5.6
Xstore Core: Version 3.2.3
XStore version 7.2.3
Woocommerce: Version 4.9.1

#270733 Copied Theme version: 3.2.3 WooCommerce version: Version 4.9.1

3 Answers

Rose Tyler

Support staff

January 28, 2021 at 09:03

Hello,

Theme options > Speed optimization > Image Loading Type > Lazy.
Clear all cache, and the issue with the large circle will be solved.

Regards

#270759 Copied

donhetter

Participant

January 28, 2021 at 12:40

1 thank you we will try this option and hopefully it fixs this issue
2 I assume you mean to clear the cache on our browser?

#270813 Copied

Rose Tyler

Support staff

January 28, 2021 at 13:19

Yes, clear the browser cache, CDN cache, plugin cache, and check after that. If it does not help then go to Dashboard > Updates > click Check again link and update the theme to version 7.2.4.1.

Regards

#270820 Copied
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