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Problems with button Qty - by kinhacura - on WordPress WooCommerce support

This topic has 15 replies, 4 voices, and was last updated 8 years, 6 months ago ago by Brian Johnson

kinhacura

Participant

April 7, 2015 at 04:01

Hello admin, my website error at “qty” Button.

How to fix this problems ?

Please, contact administrator
for this information.

#55101 Copied Theme version: 3.7 WooCommerce version: 2.3.7

14 Answers

Robert Hall

Support staff

April 7, 2015 at 07:35

Hello,

This question is a bit unclear for us. Could you please clarify us with more details?

Regards,
Robert Hall.

#55120 Copied

kinhacura

Participant

April 7, 2015 at 09:16

The quality field got problem, User can’t increase or decrease the value. Please help me to fix it.

#55201 Copied

Brian Johnson

Member

April 7, 2015 at 09:20

Please provide us with wp-admin credentials.

With best reagrds
Brian Johnson

#55204 Copied

kinhacura

Participant

April 7, 2015 at 09:40

Hello Brian, Please read Private Content. thanks

Please, contact administrator
for this information.

#55212 Copied

Eva Kemp

Support staff

April 7, 2015 at 10:13

Hello,

I’ve checked quantity button and the arrows allow to increase and decrease the product quantity.
Please clear your browser cache and check again or check it with another browser.

Thank you.
Regards,
Eva Kemp.

#55223 Copied

Brian Johnson

Member

April 7, 2015 at 10:24

Please provide us also with ftp credentials.

With best regards
Brian Johnson

#55233 Copied

kinhacura

Participant

April 7, 2015 at 12:28

Hello Brian, Please read new Private Content. thanks

Please, contact administrator
for this information.

#55278 Copied

Eva Kemp

Support staff

April 8, 2015 at 11:09

Hello,

I’ve checked quantity button and the arrows allow to increase and decrease the product quantity.
Please clear your browser cache and check again or check it with another browser.

Thank you.
Regards,
Eva Kemp.

#55569 Copied

kinhacura

Participant

April 8, 2015 at 16:56

Hello.

The problem happen on chrome, safari and opera

#55710 Copied

Robert Hall

Support staff

April 8, 2015 at 17:05

Hello,

I’ve checked quantity button in Chrome, other browsers and the arrows allow to increase and decrease the product quantity. Please update your browsers to the latest versions and don’t forget to clean cache. See screenshot: http://prntscr.com/6r7gwn

Regards,
Robert Hall.

#55713 Copied

kinhacura

Participant

April 28, 2015 at 16:48

Hello,

I’m quite busy. So I didn’t feedback yet. I’m using Version 42.0.2311.90 (64-bit) Chrome .

Although I clean cache, upgrade lastest version of Chrome. And I asked my friend to help me check it. However, the problem still happen.

Would you mind help me try it on the other computer ?

Thank you in advance,

Regards,
Kinh

#60342 Copied

Eva Kemp

Support staff

April 29, 2015 at 15:40

Hello,

Please take our apologies for a delay.
We’re working on the theme update, where bugs will be fixed.
A new theme version should released in a short time. Please wait a little.

Thank you.
Regards,
Eva Kemp.

#60588 Copied

kinhacura

Participant

May 17, 2015 at 16:14

Hello,

I just updated the latest version. However, the problem didn’t fix. Can you help me to check it ?

http://yeuhangngoai.vn/san-pham/fish-oil-omega-3-1200-mg-nature-made-200-vien

Regards,
Kinh

#64371 Copied

Brian Johnson

Member

October 8, 2015 at 14:41

Hello

Is your isue solved? Please check the new version. It is removed there.

Regards,
Brian Johnson

#92552 Copied
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