Return to previous page

Problems with assets - by Ivan Karpushchenko

This topic has 10 replies, 3 voices, and was last updated 4 years, 9 months ago ago by Ivan Karpushchenko

Ivan Karpushchenko

Participant

February 9, 2021 at 18:36

HI, the assets on the website are loading with problems.
For example, we have a static block footer. On one page it can look correct, but on the others, it will not load the elementor generated file with block-specific styles.
We’ve tried to regenerate static assets in the theme folder, but now it became worse. The generation is returned back to “System Files” only
You can compare the footer on the homepage and these pages:
https://thehighsocietyhub.com/how-it-works/
https://thehighsocietyhub.com/about-us/

#273306 Copied Theme version: 7.2.4.1

9 Answers

Olga Barlow

Participant

February 9, 2021 at 21:14

Hello,

Go to Elementor > Settings > change CSS Print type to Internal Embedding https://prnt.sc/yvs694
Check the footer styles after that.
Also, go to files generator > Check the Back to top option and generate file again. Clear CDN cache. Because at this moment you have broken styles for the back to top button because you did not include it to theme generated styles.

Regards

#273331 Copied

Ivan Karpushchenko

Participant

February 11, 2021 at 07:09

With Embedding turned on, I have the footer broken on every page.
The back to top button is now adding some space under the footer. WHat’s going on?
I can’t even access the customizer to turn off the back to top button.

You can see the list of errors in the browser console when I am loading the customizer:

Uncaught TypeError: wp.customize.panel is not a function
    et_show_builder https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js:1
    et_init https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js:1
    init https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js:1
    <anonymous> https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/app/models/customizer/builder/js/builder.min.js:3
    jQuery 13
builder.min.js:1:526
Uncaught TypeError: can't access property "each", wp.customize.section is undefined
    <anonymous> https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/packages/kirki/modules/custom-sections/sections.js:1
    jQuery 13
sections.js:1:35
Uncaught TypeError: wp.customize.section is not a function
    <anonymous> https://thehighsocietyhub.com/wp-admin/customize.php?return=/wp-admin/admin.php?page=w3tc_general&w3tc_note=preview_enable:1186
    jQuery 13
customize.php:1186:18
Uncaught ReferenceError: elementorCommon is not defined
    initTemplatesImport https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/admin.min.js:2
    t https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/common-modules.min.js:2
    onInit https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/admin.min.js:2
    t https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/common-modules.min.js:2
    trigger https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/common-modules.min.js:2
    t https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/common-modules.min.js:2
    init https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/common-modules.min.js:2
    Module https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/common-modules.min.js:2
    child https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/common-modules.min.js:2
    child https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/common-modules.min.js:2
    716 https://thehighsocietyhub.com/wp-content/plugins/elementor/assets/js/admin.min.js:2
    jQuery 13
admin.min.js:2:17459
Uncaught TypeError: can't access property "each", wp.customize.control is undefined
    init https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/packages/kirki/modules/field-dependencies/field-dependencies.js:1
    <anonymous> https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/packages/kirki/modules/field-dependencies/field-dependencies.js:24
    jQuery 13
field-dependencies.js:1:66
Uncaught TypeError: can't access property "isUndefined", _ is undefined
    <anonymous> https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/packages/kirki/modules/icons/icons.js:1
    jQuery 13
icons.js:1:51
Uncaught TypeError: can't access property "each", wp.customize.control is undefined
    <anonymous> https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/packages/kirki/modules/tooltips/tooltip.js:4
    jQuery 13
tooltip.js:4:1
Uncaught TypeError: can't access property "each", wp.customize.control is undefined
    <anonymous> https://thehighsocietyhub.com/wp-content/plugins/et-core-plugin/packages/kirki/modules/preset/preset.js:1
    jQuery 13

The solution for the wrong styles was to remove the generated CSS file. But now the header is still broken. Any ideas?

The customizer is working fine on the parent theme, but I am sure that it was working before trying to generate the CSS file ( I was editing some shop options the same day )

#273577 Copied

Ivan Karpushchenko

Participant

February 11, 2021 at 07:10

Here is access to check the settings

#273578 Copied

Olga Barlow

Participant

February 11, 2021 at 13:16

Hello,

Can’t log in to your Dashboard https://prnt.sc/z39qzh
Could you, please, unblock access for us?

Regards

#273649 Copied

Ivan Karpushchenko

Participant

February 14, 2021 at 09:13

Hi Olga. I don’t know what happened in these 2 days, but now the footer looks fine. Thanks for helping!

#274096 Copied

Robert Hall

Participant

February 14, 2021 at 18:14

We are glad to know that your website is working fine. it might be cache or browser issue !

#274156 Copied

Ivan Karpushchenko

Participant

February 26, 2021 at 09:43

Looks like the conflict is with the w3 total cache. I will be happy to have it working with your theme. Do you have any ideas?
With w3 total cache, I have the footer broken even being logged in!

#276671 Copied

Olga Barlow

Participant

February 26, 2021 at 14:03

Hello,

Try to enable W3 total cache but disable Static Block cache in Theme Options > Speed Optimization. Let me know about the results.

Regards

#276711 Copied

Ivan Karpushchenko

Participant

March 1, 2021 at 13:31

Yes, looks like it is it! Thank you very much, Olga!