Problems updating after modifications. Updates don’t show on site

This topic has 23 replies, 3 voices, and was last updated 2 years ago ago by Rose Tyler

  • Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 14:36

    problems updating after modifications. Updates don’t show on site

    Please, contact administrator
    for this information.
    22 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 14:49

    Hello,

    Go to Elementor > Settings > Post types > enable editor for static blocks and products, then you will be able to edit the content of Footer and so on using Elementor.

    Regards

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 15:33

    hi, it has not changed anything.

    on my products page, everything has updated exept for the full description…

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 15:34

    oh wait, your idea worked for the footer cool!!!

    but no change to the long description of products . it stay the same demo content.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 15:38

    Could you provide temporary wp-admin access?

    Regards

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 15:41

    yes here , I will stop working on the site for you to check it

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 15:48

    Hello,

    I’ve edited “Nasiol LeatherBoost 150mL Nano Ceramic Coating” product – https://prnt.sc/wyHfPFC1FmK3 and here is the result – https://prnt.sc/pHVy6okahrOt Clear cache of your browser and check.

    Regards

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 15:54

    hi, please go see product called Nasiol NL272 Nano. I have edited it all. but it does not change when I visit my site… I have tryed to clear browser history etc

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 15:56

    ohhhh okay now I can edit with elementor. But tell me.. when I use the product section on the left sidebar of word press.. why do all my changes apply exept for the long description? I see I can change the long description on elementor now

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 29, 2022 at 15:58

    Hello,

    Because demo products were created using Elementor, they can be edited using Elementor only.

    Regards

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 15:58

    oh I realise that the full description is now controlled by elementor. I understand now
    thank you

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 16:12

    last question, I dont see an add to cart button, is it because I didnt set up my woocommerce yet for the payement?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    June 29, 2022 at 17:41

    Hello,

    No, I don’t think so. Provide us with correct WP Dashboard access to check your settings and single product elements. Credentials that you provided earlier do not work.

    Regards

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 21:00

    here, I had taken it off, I thought we where done. At the same time can you ceheck my store page, it seems to be all wrong now.. I have just been adding products since we talked last time. thank you

    Please contact administrator
    for this information.
    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 29, 2022 at 22:48

    hi

    Please contact administrator
    for this information.
    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 30, 2022 at 01:01

    its weird because if you click on the house protection shop, the visual is ok, but the automotive shop is a screwed up. same if you click on shop in the top menu…

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 30, 2022 at 02:53

    hi, I am done for now, you can fix the shop section. thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 10:12

    Hello,

    Sorry for the delay in answering.
    With the credentials you provided we can’t access Dashboard, when entering /wp-admin it redirects to frontend of My account page. Please check.

    Regards

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 30, 2022 at 11:28

    hi, soooo sorry, I had forgoten to put the user as admin, it was still subcriber. You can access now

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 30, 2022 at 11:43

    also, could you tell me why ( or fix ) the main page, when you initially load the page, it has to stretch to cover the complet page, is there a way for the homepage to be full page at the bigginning? But the Shop problem is the important thing 1st 🙂 thank you

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 13:36

    Hello,

    Check Shop page now. Theme Options > WooCommerce (Shop) > Shop > Products style > Show Excerpt In Content Product > Off.
    It is because your excerpt contains tags, and when a part of the excerpt is taken to show on the Shop page, some unclosed tags cause the problem. Keep the option disabled or edit the description of products. You can add a few words in the Short description area, without tags, then content will be displayed just fine.

    Site Width you can change via Theme Options > General.

    could you tell me why ( or fix ) the main page, when you initially load the page, it has to stretch to cover the complet page, is there a way for the homepage to be full page at the bigginning? It’s related to the speed of the scripts loading. Elementor and our theme use scripts to make full-width row, and apply styles, so it does not display like full width till the necessary scripts loaded. You can enable site preloader (Theme Options > General) to hide that effect or try to speed up the scripts loading using cache plugin, improve server speed settings.

    Regards

    Avatar: mathieu Fontaine
    mathieu Fontaine
    Participant
    June 30, 2022 at 14:45

    thank you for all this help

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 30, 2022 at 15:16

    Hello,

    You’re welcome! Have a nice day!

    Regards

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