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Problems sending a message to topic: Setting up an XStore theme on a multisite

This topic has 7 replies, 2 voices, and was last updated 6 months, 3 weeks ago ago by justnow

justnow

Participant

October 18, 2023 at 18:29

Private content

Please, contact administrator
for this information.

#370705 Copied Theme version: 9.2.0

6 Answers

Rose Tyler

Support staff

October 18, 2023 at 18:48

Hello, Justnow,

1/ Yes, it is a pity. Could you record a video of your actions and problems when you try to answer in topic?
Upload the video on a filesharing service, for example – https://wetransfer.com/ , and provide us with URL.

2/ Yes, it can’t be the dev currently, select Live and check if it allows you to activate.

Kind Regards,
8theme team

#370708 Copied

justnow

Participant

October 18, 2023 at 18:57

Private content

Please contact administrator
for this information.

#370712 Copied

Rose Tyler

Support staff

October 18, 2023 at 18:58

Hello, Justnow,

https://prnt.sc/5PUsGle7wiQT – what code can we use?
Could you temporarily disable the Wordfence 2FA Code?

Kind Regards,
8theme team

#370714 Copied

justnow

Participant

October 18, 2023 at 19:06

Sorry, I forgot that I enabled Two-Factor Authentication. Already disabled, please try to log in.

#370716 Copied

Rose Tyler

Support staff

October 18, 2023 at 19:14

Hello, Justnow,

Fixed. The purchase code can be used now.

Kind Regards,
8theme team

#370720 Copied

justnow

Participant

October 18, 2023 at 19:47

Great! Everything is working!
Thank you 🙂

#370723 Copied
Tagged: message sending errors, multisite wordpress problems, woocommerce template solutions, woocommerce templates issues, wordpress multisite guidance, xstore theme setup, xstore theme troubleshooting
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Problems sending a message to topic: Setting up an XStore theme on a multisite

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