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Problems on update - by Miguel Diaz - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

  • Avatar: Miguel_Diaz
    Miguel Diaz
    Participant
    January 18, 2021 at 18:04

    Hi There. I’m having this issue when I try to update
    Updating failed The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature…

    I have try using dashboard update and envato marketplace plugin but still having the same issue

    #269000 Copied Theme version: 7.2.3 WooCommerce version: 5.6
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    January 19, 2021 at 08:33

    Hi,

    Try to update the theme via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update
    https://xstore.helpscoutdocs.com/article/37-plugins-update

    Regards

    #269054 Copied
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