Problems on the mobile phone / on the side

This topic has 9 replies, 2 voices, and was last updated 1 year, 7 months ago ago by EE Eric

  • Avatar: EE Eric
    EE Eric
    Participant
    August 11, 2022 at 10:13

    Hello there,
    I have a problem on the mobile version of my site.

    1.Revolution slider doesn’t show text, it show it in white colour but in the settings I put black colour: https://prnt.sc/wx6JBDAuqEPC This problem only shows on the side on the phone.
    2. I cannot see on my iPhone mobile menu button/icon: https://prnt.sc/udBTHB-r47E4

    Greetings.
    Eric

    8 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2022 at 10:44

    Hello,

    Thanks for using our theme.
    1/ I’ve checked your site from a mobile device – https://prnt.sc/la470B1NjiDI , so it seems you need to clear cache of the mobile browser on your device.
    2/ Header builder > Mobile header > Main menu > Color. Or provide temporary wp-admin access, so we can take a closer look at your settings.

    Regards

    Avatar: EE Eric
    EE Eric
    Participant
    August 11, 2022 at 10:47

    1. maybe I said wrong, on the horizontal position of the phone.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2022 at 11:38

    1/ Please describe the desired result in more detail and provide temporary wp-admin access.
    Thanks in advance.

    Regards

    Avatar: EE Eric
    EE Eric
    Participant
    August 11, 2022 at 11:44

    on the normal vertical view, when I open site on multiple devices (iPhone, Motorola, samsung etc.) It looks good (black text like you just send), but when I put the phone to the horizontal view, text is white and I can not read it on those devices.

    In private content you have temp access.

    Greetings.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2022 at 11:55

    Hello,

    Please see screenshot – https://prnt.sc/jYJ9fDg2QhJx

    Regards

    Avatar: EE Eric
    EE Eric
    Participant
    August 11, 2022 at 12:00

    1. solved
    2. see screenshot: https://prnt.sc/5DbNIMxy43V-

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    August 11, 2022 at 12:05

    Not border color, please take a look – https://prnt.sc/qnuhCzSZOWCK

    Regards

    Avatar: EE Eric
    EE Eric
    Participant
    August 11, 2022 at 12:06

    solved!

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