Problems in Slider Revolution plugin & WPbakery plugin

This topic has 4 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Awais Ahmed

  • Avatar: Muhammad Usaid
    Muhammad Usaid
    Participant
    August 22, 2022 at 18:09

    Hello There!

    Great Theme, but I am having some issues that are really putting a delay on my process.

    1. I am receiving an “Ajax Error” when I am trying to save a slider in Revolution Slider

    2. I’m trying to make some changes in my website using WPbakery plugin but the changes in website don’t happen

    Note: I have updated XStore theme & Slider Revolution plugin but my problems remains same

    Waiting for your quick response
    Thanks

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 23, 2022 at 05:47

    Hello, @Muhammad Usaid,

    1- When I check your issue in the slider revolution it is working fine as you can see in this video: https://streamable.com/w13kys
    Please check back to your issue after clearing the browser cache.

    2- When I try to update anything on the WPBakery edit page when I press the update button the “403” error appears on the page see here: https://postimg.cc/HjkfrpfT This error is usually from the hosting so you have to contact your service provider (Hosting) in order to solve your issue.

    Regards 8Themes Team.

    Avatar: Muhammad Usaid
    Muhammad Usaid
    Participant
    August 23, 2022 at 09:55

    Hi Awais
    I appreciate your quick response but my slider revolution plugin issue is still same.
    I have recorded a video for you & you can see in the video whenever i try to change the image of slider#2 & slider #3 image then error appear “AJAX Error” on the top right side of the page.

    1) screen recording

    https://drive.google.com/file/d/1HX5BxZsdaJjsIATbryXHClsaprxqZ-OD/view?usp=sharing

    2) Screenshot

    https://drive.google.com/file/d/1gUsR4RlQWioWJr7RpNJ56VNEZ03dQmQx/view?usp=sharing

    Thanks

    Please contact administrator
    for this information.
    Avatar: Awais Ahmed
    Awais Ahmed
    Participant
    August 23, 2022 at 10:27

    Hello, @Muhammad Usaid,

    Yes, I check your issue. The other slides in the slider revolution plugin have the issue.

    But when I check the error it is showing the 403 server response error please check this image: https://postimg.cc/k6kP1mKV
    In order to solve your issue please check this article: https://codeless.co/slider-revolution-ajax-error/

    Contact your hosting provider and ask for help, maybe information from the server error log will point you in the right direction on what needs to be fixed.

    Regards 8Themes Team.

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