Return to previous page

PROBLEMS CONFIGURING THE XSTORE SALES BOOSTER AFTER XSTORE UPDATE

This topic has 4 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by Tony Rodriguez

SK

Participant

March 1, 2024 at 23:17

Hello,
I have problems adjusting the setting of the functions under the sales booster such the “cart /checkout progress bar”, would you please help because it is showing amoiunt of cart before having free shipping that i can not even see in the settings to adjust it.

#385403 Copied Theme version: 9.2.9

3 Answers

Tony Rodriguez

Support staff

March 2, 2024 at 08:20

Hello, @SK,

Thank you for contacting us and for using XStore.

We would like to provide you with some guidance on editing the Cart/Checkout Progress Bar settings within our theme.

Kindly navigate to the Cart/Checkout Progress Bar settings and adjust the “Price” field. Please ensure that you input only numerical values in the designated area for the price ({{Et_price}}). For your convenience, we have provided images to serve as a reference for this process:

– [Image Reference 1](https://imgur.com/mBXKmfw
– [Image Reference 2](https://imgur.com/Jv8GeJY

Furthermore, we highly recommend that you review our theme documentation for a comprehensive understanding of the Cart/Checkout Progress Bar feature. The documentation can be accessed at the following link: [Theme Documentation](https://xstore.helpscoutdocs.com/article/137-cart-checkout-progress-bar).

We trust that this information will be of assistance to you. Should you require any further support, please do not hesitate to reach out to us.

Best regards,
The 8Theme Team

#385420 Copied

SK

Participant

March 2, 2024 at 09:18

This the problem: I DO NOT see the price, before I was able to see it but after updating the theme, I can not scroll through the car/checkout progress bar in order to see the price and to configure it. Same for many features of the sales booster. Please help

Files is visible for topic creator and
support staff only.

#385426 Copied

Tony Rodriguez

Support staff

March 2, 2024 at 09:46

Hello, @SK,

Thank you for your response.

1) If you are using a Child Theme then Activate the Parent-Theme and check again. Let us know the result.

We kindly recommend that you take a complete backup of your site before proceeding.

2) We suggest disabling all third-party plugins (including cache plugins) that do not come bundled with XStore (https://xstore.helpscoutdocs.com/article/36-included-plugins ), clearing the cache of the browser, and then checking again. It is possible that one of the additional plugins is causing the issue.

If the issue still persists, please keep all third-party plugins deactivated on your site and grant permission to debug your site, which includes deactivating all third-party plugins and on-site Customization. This will allow us to investigate and assist you accordingly.

Please note that you should take a complete backup of your site before proceeding.

In addition, please provide your site’s WP Admin URL and credentials in the private content area of this topic, so that we can look into it further:

WP Admin URL:
WP Admin Username:
WP Admin Password:

Thank you for your cooperation and we look forward to hearing from you soon.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#385430 Copied
Tagged: sales booster configuration, woocommerce xstore solutions, woocommerce xstore update, wordpress themes troubleshooting, wordpress xstore update issues, xstore sales booster problems
Viewing 4 results - 1 through 4 (of 4 total)