Problems after theme update 1.15 and woocommerce update

This topic has 5 replies, 3 voices, and was last updated 7 years, 4 months ago ago by Eva Kemp

  • Avatar: maccandy
    maccandy
    Participant
    January 31, 2016 at 22:39

    hello,

    after upgrading the theme to 1.15 and woocommerce to 2.5.1 I have the following problems:

    1. Ultimate Addons for Visual composer version 3.15.0 isn’t ready to download in your support area yet
    2. on the product detail page for variable products, at the beginning, when you enter the detailpage, the price is on top. Then you have to choose the size. Suddenly the price moves to the checkbox button. That’s not very nice, but the bigger problem is, that there is suddenly a link named “Klar” below the dropdown field. Clicking this link clears the chosen configuration and the price jumps back to the top.
    3. Amount on product detail page can be set to under 0 as long as no version (for example a size) has been chosen in the dropdown menu
    4. Woocommerce tells me, that there are templates which are not updated yet, for example the email templates. It tells me, that they are in version 2.14. I’m using a child theme. There are the 2.14 Email templates.

    Hope you could help me.

    thx
    maccandy

    4 Answers
    Avatar: maccandy
    maccandy
    Participant
    January 31, 2016 at 22:53

    Hi,

    I just found one more problem on the detail page:
    if a product i available, above the field for the amount, the text “available” is shown. this seems correct, but above this text, there is a “0”. Where come it from and how can I delete this, it only confuses the customer.

    thx
    maccandy

    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    February 1, 2016 at 11:21

    Hello,

    1. The plugin is available for download https://www.8theme.com/download-plugins/ .

    2. The same feature is present on default Woocommerce theme Storefront, activate it in Appearance > Themes and check.

    3. The question is unclear. Please show a screenshot for better understanding.

    4. You can ignore this message, it won’t affect your site work.

    5. Please show a page where you see “0” above the text “available”.

    Best regards,
    Jack Richardson.

    Avatar: maccandy
    maccandy
    Participant
    November 4, 2016 at 22:53

    hi,

    point 3: go to any product detail page, don’t choose a color or size. use the down arrow to change the amount to 0, -1, -2, and so on. This seems to be a defect. After choosing for example a color, the arrows work correct.

    thx
    maccandy

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    November 5, 2016 at 09:59

    Hello,

    3. The same issue persists with default Woocommerce theme Storefront. Check it yourself. You have to contact Woocommerce support regarding this issue.

    Regards,
    Eva Kemp.

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