Problems about 8theme Instagram Element - by Rodrigo

This topic has 7 replies, 2 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

  • Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    September 23, 2019 at 11:04

    Hello
    This element say me: “Instagram has returned invalid data”
    What can I do?
    https://pimientonegro.com/calcetines/ciclismo-verano-2/

    Many thanks!!! 😉

    6 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 23, 2019 at 18:26

    Hello,

    Either wait for the next theme update or provide us with Dashboard and FTP access to your site to fix it before theme update.

    Regards

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    September 24, 2019 at 07:42

    Hello Olga!!!
    Contents in private area… 😉

    Thanks!!!

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 24, 2019 at 15:09

    Hello,

    Add your account http://prntscr.com/pac7mu and choose the user to show in element settings after that http://prntscr.com/pac9rj

    Regards

    Avatar: Rodrigo Fernandez
    Rodrigo
    Participant
    September 24, 2019 at 15:36

    Hello..
    i can’t change the instagram account in instagram dashboard of woopress…neither manually

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 24, 2019 at 15:51

    Hello,

    Did you add the wrong account and want to remove it? Just press the remove button http://prntscr.com/paczmm
    Don’t forget to clear the hashtag field in the element settings http://prntscr.com/pacyls

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 24, 2019 at 15:51

    Hello,

    Did you add the wrong account and want to remove it? Just press the remove button http://prntscr.com/paczmm
    Don’t forget to clear the hashtag field in the element settings http://prntscr.com/pacyls

    Regards

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