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Problems - by kvaugust - on WordPress WooCommerce support

This topic has 9 replies, 4 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

kvaugust

Participant

March 9, 2015 at 15:07

Hello,

I have 3 problems with my site:

First problem: I am receiving a message on the single product page of my site. (For example, view http://www.ikavi.com/shop/fragrance/dolce-gabbana-pour-femme-eau-de-parfum-spray-2012-edition/) There look at the top left corner of the picture – at the “Sale” sign – there you will see the words “Bug Fix”. How can I remove this?

Second problem:On my shop page, The “Sort By” and “Per Page” tabs located underneath the slider do not work. Also, I can not remove the slider via the “Theme Options > Shop Page changes. The slider is still visible even after I removed it from the “Product Page Banner” section.

Third problem: I would like to reduce the font size of the short product descriptions which are shown on the shop pages. How would I do that? I have tried “Theme Options > Topography without success.

Thank you.

#48298 Copied Theme version: Legenda

8 Answers
Robert Hall

Participant

March 9, 2015 at 15:16
Hello,

1, 2) Please provide us with wp-admin access in Private Content.
3) Please add this code in custom.css file.

.products-grid .product .product-name{ font-size: 11px; }

Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

Regards,
Robert Hall.
#48303 Copied
kvaugust

Participant

March 10, 2015 at 13:38

Hello Robert,

I followed the directions in the tutorial given above, but no changes were made to the font size. Please advise.

Secondly, I am having trouble updating my Visual Composer. I used the available download but the plugin did not update. Please advise.

Thank you

Please, contact administrator
for this information.

#48523 Copied Theme version: Legenda

kvaugust

Participant

March 10, 2015 at 13:46

Hello Robert,

I would like to make a correction on my last email. The font size on the product page did update but the font size of the product did not change on the home page – how do I adjust the css?

Thank you kindly,

Katherine

#48528 Copied

Brian Johnson

Member

March 10, 2015 at 14:29

Hello.
Please provide us also with ftp credentials for your site.

With best regards
Brian Johnson

#48545 Copied

kvaugust

Participant

March 10, 2015 at 15:00

Hello,

The information is below.

Thanks

Please, contact administrator
for this information.

#48556 Copied
Eva Kemp

Participant

March 10, 2015 at 15:49
Hello,

To change font size for product titles on Home page use this code in custom.css:

.slide-item .product .product-name { font-size: 11px; }

To update Visual Composer download the plugin archive from this link https://www.8theme.com/download-plugins/ , extract it and overwrite js_composer folder in wp-content/plugins directory via FTP.

Thank you.
Regards,
Eva Kemp.
#48586 Copied
kvaugust

Participant

March 10, 2015 at 16:01

Hello,

Thank you for your updates!

The last existing problem is that I am receiving a message on the single product page of my site. (For example, view http://www.ikavi.com/shop/bedding/disney-plane-crazy-bed-comforter-airplanes-bedding/) There look at the top left corner of the picture – at the “Sale” sign – there you will see the words “Bug Fix”. How can I remove this?

Thank you

#48594 Copied

Eva Kemp

Participant

March 11, 2015 at 18:25

Hello,

Sorry, but I don’t see any message near “Sale” icon.
Could you please show a screenshot? Also clear browser cache and check again.

Thank you.
Regards,
Eva Kemp.

#48867 Copied
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