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Problème de sauvegarde sur mon site web

This topic has 8 replies, 2 voices, and was last updated 4 months ago ago by Nassan

Nassan

Participant

January 7, 2024 at 01:41

les enregistrements après modification ne passe pas du tout

s’il vous plait aidez moi https://ckale.ci/

#378899 Copied Theme version: .9.2.5

7 Answers

Rose Tyler

Support staff

January 7, 2024 at 10:50

Hello, Nassan,

Thank you for reaching out to us with your concern.

We kindly request that you provide a detailed description of the issue you are encountering, as well as the actions that preceded its occurrence.

We kindly request that you provide us with temporary wp-admin and FTP credentials to facilitate necessary support and maintenance activities.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

We appreciate your cooperation in this matter and assure you that your credentials will be handled with the utmost confidentiality and care.

Best Regards,
8Theme’s Team

#378919 Copied

Nassan

Participant

January 7, 2024 at 12:14

il ya eu une erreur critique sur mon site et j’ai réussir à récupérer depuis lors lorsque je fais une modification quand je clique sur le bouton ” Publier” cela ne s’enregistre pas. j’ai eu à faire plusieurs modification mais rien ne marche lorsque je clique sur le bouton PUBLIER

je viens de vous transmettre mes accès veillez s’il vous plait m’aider cela me fera vraiment plaisir

Please contact administrator
for this information.

#378926 Copied

Nassan

Participant

January 7, 2024 at 18:06

S’il vous plaît passer au débogage le problème persiste
Mes accès sont dans la partie zone de contenues privé. Je sais compter sur vous

Please contact administrator
for this information.

#378969 Copied

Rose Tyler

Support staff

January 8, 2024 at 08:58

Hello, Nassan,

We would like to extend our gratitude for your swift response to our previous communication.

We have identified that the issue originated from:
https://prnt.sc/XjR_OYKnETmU
https://prnt.sc/f2ZUxIEYRbu0

Our team has diligently addressed and rectified the translation problems using Loco Translate. We kindly request that you review the functionality of the Theme Options at your earliest convenience to confirm that the solution has been successfully implemented.

Should you require any further assistance or have additional queries, please do not hesitate to reach out to us.

Best Regards,
8Theme’s Team

#379003 Copied

Nassan

Participant

January 8, 2024 at 09:47

Merci beaucoup le problème est résolu
Mais j’aimerais savoir le quel des plugins de traduction que je peux utiliser pour ne pas que ce problème survient encore

#379017 Copied

Rose Tyler

Support staff

January 8, 2024 at 10:08

Hello, Nassan,

You’re welcome!

Upon reviewing the issue you’ve encountered, we have determined that the problem does not originate from the plugin. Instead, it appears to be related to an incorrect input of the translation text, as evidenced by the screenshots provided.

Should you require any further assistance or clarification, please do not hesitate to reach out to us.

Best Regards,
8Theme’s Team

#379022 Copied

Nassan

Participant

January 8, 2024 at 11:00

Merci vous êtes formidable je suis vraiment satisfait de la fonçons vous régler les choses

#379034 Copied
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