Probleme avec affichage postes de blog via votre addon elementor Posts

This topic has 8 replies, 4 voices, and was last updated 4 months ago ago by Jack Richardson

  • Avatar: Chris0483
    Chris0483
    Participant
    July 16, 2025 at 16:31

    Hello

    We have integrated your Addon Posts into our brand pages to display branded posts (request -> tag -> brand name) but there is an notification error displayed.
    We have this message instead:
    No posts were found matching your selection.
    Thank you for helping us to fix the problem.
    Best regards
    Chris

    Please, contact administrator
    for this information.
    7 Answers
    Avatar: Alex Carter
    Alex Carter
    Support staff
    July 17, 2025 at 08:14

    Hello,

    Thank you for reaching out to us.

    Please try: Woocommerce > Status > Tools > Brands transients > Clear.

    We are currently unable to log in using the credentials you have provided. Could you please verify them at your earliest convenience?

    Warm Regards,
    The 8Theme Team

    Avatar: Chris0483
    Chris0483
    Participant
    July 17, 2025 at 11:17

    Hello

    Sorry, in private content area you’ll find the corrected logins.
    For information I havan’t brands transients

    Best regards

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    July 17, 2025 at 12:36

    Hello,

    We appreciate your prompt response.

    We understand that you have several templates for archive product pages. Could you kindly provide us with a video or screenshots demonstrating the integration you mentioned: “We have integrated your Addon Posts into our brand pages to display branded posts (request -> tag -> brand name)”? This will help us more quickly identify the relevant template and settings you are referring to.

    Thank you in advance for your assistance.

    Warm Regards,
    The 8Theme Team

    Avatar: Chris0483
    Chris0483
    Participant
    July 17, 2025 at 14:33

    here the template
    best regards
    chris

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 17, 2025 at 14:48

    Hello @Chris0483,

    We hope this message finds you well.

    We have encountered an unusual situation and would kindly request FTP access to your website. It appears that an existing query on the page may be interfering with the widget responsible for loading posts, causing it to ignore its own query and, as a result, not display any posts.

    We would appreciate your assistance in providing access so we can investigate and resolve the issue promptly.

    Best regards,
    The 8Theme Team

    Avatar: Chris0483
    Chris0483
    Participant
    July 17, 2025 at 15:45

    Here informations ftp
    greatings
    chris

    Please contact administrator
    for this information.
    Avatar: Jack Richardson
    Jack Richardson
    Support staff
    July 18, 2025 at 06:51

    Hello @Chris0483,

    We hope this message finds you well.

    Kindly check the functionality now. We have activated the Ajaxify feature for the current widget responsible for loading the content, as shown in the following screenshot: https://prnt.sc/ycVxRLCz7_3h. As a result, the posts are now displaying correctly on the specified page: https://prnt.sc/GzKCDpjaRoNj.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best regards,
    Jack Richardson
    The 8Theme Team

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