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Problematica con il tema: sito web lento

This topic has 2 replies, 2 voices, and was last updated 11 months ago ago by Rose Tyler

Web Lab

Participant

June 1, 2023 at 09:25

Buongiorno,

vi contatto in merito ad una problematica con il tema.

Da diverso tempo ormai, sto riscontrando una estrema lentezza con l’editing da elementor.
Appena inizio una modifica sulla pagina è quasi impossibile lavorarci sopra perchè si blocca in continuazione; dai singoli elementi da modificare allo scroll di pagina.
Da cosa può essere causato? E come si può risolvere?

Ringrazio in anticipo e, in attesa di un Vostro riscontro,
poro cordiali saluti.

Staff Web Lab

Please, contact administrator
for this information.

#358357 Copied Theme version: 9.1.6 WooCommerce version: 7.7.1

1 Answer

Rose Tyler

Support staff

June 1, 2023 at 11:58

Hello Web Lab,

Thank you for contacting us and for using XStore.

1/ In order to troubleshoot issues you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://xstore.helpscoutdocs.com/article/36-included-plugins . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing problems.

2/ Make sure that the problem is not caused by changes in theme files.

3/ Please follow this article also – https://elementor.com/help/troubleshooting-a-slow-loading-elementor-editor/

Kind Regards,
8theme team

#358370 Copied
Tagged: ottimizzazione, problematica, sito web lento, templates, velocità, woocommerce, wordpress
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