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  Elgaroe

  Participant

  August 14, 2025 at 20:16

  tengo varias web con el theme Xstore en esta que es nueva veo que muchos widget de elementor y elementor pro no me aparecen como son por ejemplo el googlemaps o el form.
  Por otro lado he quitado el promo text que esta en el header y sigue apareciendo y he limpiado la cache
  I have several websites with the Xstore theme. On this new one, I see that many Elementor and Elementor Pro widgets are not appearing, such as Google Maps or the form. I’ve also removed the promo text from the header, but it still appears, and I’ve cleared the cache.

  Please, contact administrator
  for this information.

  #452712 Copied
  3 Answers
  

  Alex Carter

  Support staff

  August 15, 2025 at 08:36

  Hello,

  We hope this message finds you well.

  Kindly try again now. We have activated all widgets in the Elements Manager of Elementor (https://elementor.com/help/element-manager/), as it appears that some of the imported widgets were previously disabled in this panel. This was likely the cause of the error you encountered, as the widgets were globally deactivated.

  Please let us know if the issue persists or if you need any further assistance.

  Best regards,
  The 8Theme Team

  #452721 Copied
  

  Elgaroe

  Participant

  August 15, 2025 at 10:34

  gracias Por otro lado he quitado el promo text que esta en el header y sigue apareciendo y he limpiado la cache como indique en el anterior mensaje pudieron comprobarlo.
  Thanks. On the other hand, I have removed the promotional text that is in the header and it continues to appear and I have cleared the cache as indicated in the previous message. Could you check it?

  #452735 Copied
  

  Alex Carter

  Support staff

  August 15, 2025 at 10:52

  Hello,

  Please go to XStore Builders > Header builder with Elementor > edit template
  https://www.8theme.com/documentation/xstore/xstore-builders/new-xstore-header-builder-with-elementor/

  Warm Regards,
  The 8Theme Team

  #452736 Copied
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