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Problem with variation swatch - by Wences

This topic has 8 replies, 4 voices, and was last updated 1 month ago ago by Tony Rodriguez

Wences

Participant

February 5, 2026 at 16:23

Hello,

When variation swatch is enabled, the variation are not displayed.
Is it a known issue of this plugin?

Thank you for your help,

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7 Answers

Jack Richardson

Support staff

February 5, 2026 at 18:19

Hello @Wences,

Thank you for reaching out to us.

We appreciate you bringing this to our attention. Could you please provide us with more details about your setup, such as the either issue is on single product page or on products on shop, screenshots or videos of the issue? This information will help us check whether the issue is known and provide you with the most accurate assistance.
Additionally, please, attach the temporary wp-admin access so we could check the settings.

Variation swatches documentation:
https://www.8theme.com/documentation/xstore/woocommerce/variation-swatches-3/

We look forward to your reply.

Best Regards,
Jack Richardson
The 8Theme’s Team

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Wences

Participant

February 5, 2026 at 19:29

Hello,

The issue is on single product page AND on products on shop.
The attribute and variation are ok in product sheet.

The name of the attribute is “Taille” and for all products in “Nos creations” category the variation is not displayed in front office.

Please contact administrator
for this information.

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Ayan Rahman

Support staff

February 6, 2026 at 11:38

Hi,

Thank you for reaching out to us.

Please provide a link to the product in question.

Private Content

Warm Regards,
The 8Theme Team

Please contact administrator
for this information.

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Wences

Participant

February 6, 2026 at 11:59

Hi,

A lot of products in “Nos creations” category are impacted.

Please contact administrator
for this information.

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Ayan Rahman

Support staff

February 6, 2026 at 14:52

Hi,

We appreciate your prompt response.

The products you provided links to are of the “simple” type https://prnt.sc/kN7e7I73Zf-e . You need to select the “variable” type and configure them accordingly. Please refer to the WooCommerce documentation for detailed instructions: https://woocommerce.com/document/variable-product/
Additionaly, please watch this video – https://youtu.be/LgzC4iK-j6A?si=11tPDA88SFs-S0J5

Best regards,
8Theme’s Team

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Wences

Participant

February 8, 2026 at 14:49

Thanks for the support! My topic “Problem with variation swatch” has been successfully resolved.

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Tony Rodriguez

Support staff

February 8, 2026 at 14:49

Dear Wences,

It’s great having you in our WordPress & WooCommerce community!

Every insight you share helps us refine XStore and build tools that empower thousands of online store owners worldwide.

Leave Feedback →
(takes less than a minute)

Together, we grow stronger with every release.

Topic closed.
The 8Theme Team

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