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Problem with translation keep changing the language

This topic has 9 replies, 3 voices, and was last updated 1 years ago ago by Andrew Mitchell

Fernando

Participant

November 23, 2024 at 20:03

Hi there,
I’m experiencing a recurring issue where the translation keeps changing the “Add to Cart” button to English. It’s supposed to be in Spanish, and the translation is updated and synced, but the text “Add to Cart” is still appearing. I’ve already cleared the cache, but the “Add to Cart” button and the “Select Options” text are still showing in English.

Please, contact administrator
for this information.

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support staff only.

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8 Answers

Rose Tyler

Support staff

November 24, 2024 at 14:00

Hello, Fernando,

To translate the currently untranslated strings, it seems that the .pot files may need to be regenerated. For this, we kindly request FTP access from you.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#424950 Copied

Fernando

Participant

November 24, 2024 at 16:29

I send ftp
Grettings

Please contact administrator
for this information.

#424965 Copied

Rose Tyler

Support staff

November 25, 2024 at 08:57

Hello, Fernando,

It seems that the issue with the translations is caused by the WordPress update (from 6.7). You may either downgrade to a previous version or wait for the next update.

Best Regards,
8Theme’s Team

#425022 Copied

Fernando

Participant

November 25, 2024 at 09:19

Your Next update? The update of wordpress of the update of loco translate?😆
Thanks you!!!

#425029 Copied

Rose Tyler

Support staff

November 25, 2024 at 09:50

Hello, Fernando,

WordPress update

Best Regards,
8Theme’s Team

#425033 Copied

Fernando

Participant

November 26, 2024 at 10:33

Hi there
The solution was update the wordpress 6.7.1 and the woocommerce!
The problem is the woocommerce perse

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Rose Tyler

Support staff

November 26, 2024 at 11:18

Hello, Fernando,

Should you have any other inquiries or issues related to our theme, we encourage you to contact us without hesitation.

Best Regards,
8Theme’s Team

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Andrew Mitchell

Support staff

November 26, 2024 at 14:58

Dear Fernando,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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Problem with translation keep changing the language

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