Problem with translate - by JohnyB - on WordPress WooCommerce support

Dear, JohnyB,

Could you please check whether your website is currently accessible? It appears to be down on our end:
https://prnt.sc/Y6vO5UW8KbVs

Best regards,
The 8Theme Team

Hello @JohnyB,

Let’s address your translation questions step by step to make the process more professional and effective.

If you would like to rename your categories in your own language, please open the page shown in the screenshot (https://prnt.sc/PWwuSHS1s5zr) and click the “Quick Edit” link to rename the category (https://prnt.sc/KuuJdNP06Uj9).

To modify the text displayed in the empty wishlist, go to Theme Options -> WooCommerce -> Wishlist -> Empty Wishlist Content (setting) (https://prnt.sc/Ws8muWuymC1t).

To edit the text on any of your pages, simply open the page for editing (https://prnt.sc/ZBye2WNbcPam).

To change the titles of widgets in your shop sidebar, navigate to Dashboard -> Appearance -> Widgets -> Shop Sidebar (https://prnt.sc/7ObPrbl_WW6o).

For text modifications that are loaded from files, please use the Loco Translate plugin to translate and adjust the texts from the XStore theme, XStore Core, and WooCommerce plugins.

If you need further assistance, please attach the specific strings you were unable to locate for translation.

Best regards,
Jack Richardson
The 8Theme’s Team

Hello, JohnyB

To ensure you get the best support, we’re escalating your request to another specialist from our team, who will take a closer look at the issue.

They will update you as soon as possible, and we’ll make sure to keep you posted. If you have any additional details that might help, feel free to reply here.

Thank you for your cooperation!

Best Regards,
The 8Theme Team

Hello, JohnyB,

Could you please provide temporary wp-admin and FTP access? We will check what can be done to help you.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
The 8Theme Team