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Problem with theme template - by JohnyB - on WordPress WooCommerce support

This topic has 4 replies, 3 voices, and was last updated 1 weeks, 6 days ago ago by Tony Rodriguez

JohnyB

Participant

November 18, 2025 at 16:57

Hello, I have a problem with the theme template that the developer made. He made a template through Elementor and when I go in to edit or add a basic description through Elementor Pro, it changes and becomes the same for all products. When I removed the template, it turned out that many things disappeared and that’s why I returned it. Can you make the setting dynamic or static or as it should be, so that I can change the basic descriptions of all products individually through Elementor Pro and not be affected by the template?

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3 Answers

Ayan Rahman

Support staff

November 18, 2025 at 20:02

Hello,

Thank you for reaching out to us.

Please clear cache and check how it works now https://prnt.sc/hE6fpQI2pA0t

If you still experience the problem, please record a short video for us so we can investigate further.

Warm Regards,
The 8Theme Team

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JohnyB

Participant

November 20, 2025 at 13:15

Thanks for the support! My topic “Problem with theme template” has been successfully resolved.

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Tony Rodriguez

Support staff

November 20, 2025 at 13:15

Dear JohnyB,

We really appreciate your time and engagement within the WordPress & WooCommerce community

Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

Leave Feedback →
(takes less than a minute)

Your input makes a real difference.

Topic closed.
The 8Theme Team

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