Problem with the wishlist icon on the home page

This topic has 11 replies, 3 voices, and was last updated 2 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: lew-shop
    lew-shop
    Participant
    December 29, 2022 at 10:10

    problem with the wishlist icon on the home page
    Only on the home page there is no wish list icon. I can’t find a solution.
    https://prnt.sc/jvFmaqbWxn8A

    Please, contact administrator
    for this information.
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 29, 2022 at 10:18

    Hello,

    Please go to YITH > Wishlist > try to disable Enable AJAX loading option.

    Regards

    Avatar: lew-shop
    lew-shop
    Participant
    December 29, 2022 at 10:45

    The icon is back 🙂
    but i have two more problems.
    1. Wishlist won’t refresh.
    https://streamable.com/fqwuj2
    2. after removing products from the cart, the amount remains in the header.
    https://streamable.com/b1mjej

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 29, 2022 at 10:48

    Please try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear the cache of the browser, and check then. Maybe one of the additional plugins is the reason for problems.

    Regards

    Avatar: lew-shop
    lew-shop
    Participant
    December 29, 2022 at 11:05

    I did as you said and the problem persists.

    Avatar: lew-shop
    lew-shop
    Participant
    December 29, 2022 at 11:07

    I didn’t check it before, but today I accidentally downsized in the browser and there is a problem with the floating field.
    https://streamable.com/xogf29

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 29, 2022 at 20:30

    Hello,

    Please provide FTP access also.

    Regards

    Avatar: lew-shop
    lew-shop
    Participant
    December 30, 2022 at 11:56

    private

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 30, 2022 at 14:25

    Hello,

    Thanks for the reply.
    Another specialist will get back to you after a detailed review. Please be patient and do not change access.

    Regards

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 30, 2022 at 14:33

    It seems the problem is caused by caching on your site. You are using CDN and cache plugin, so try to clear all cache, temporarily disable CDN and cache plugin, server cache and check how it works then.

    Regards

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    January 9, 2024 at 15:35

    Dear lew-shop,

    As we continue our mission to exceed expectations, your insights become increasingly valuable. Could we, with all due respect, request your thoughtful feedback by giving our theme a deserved 5-star rating on ThemeForest?

    Click here to share your valuable perspective: https://themeforest.net/downloads

    Your time and trust are highly appreciated!

    Best Regards,
    The 8Theme Team

  • Viewing 11 results - 1 through 11 (of 11 total)

The issue related to '‘problem with the wishlist icon on the home page’' has been successfully resolved, and the topic is now closed for further responses

We're using our own and third-party cookies to improve your experience and our website. Keep on browsing to accept our cookie policy.