Problem with the PORTFOLIO view – reload

This topic has 4 replies, 2 voices, and was last updated 5 years, 1 month ago ago by Olga Barlow

  • Avatar: megapublicidad
    megapublicidad
    Participant
    February 7, 2019 at 17:42

    Hi good day.

    I have a problem with the PORTFOLIO view.

    In order to be seen correctly, I must reload the portfolio page (using js code), but it is not a solution. I would like please help.

    URL PORTFOLIO: https://proveedoracardenas.com.ar/portfolio/

    View with error: https://monosnap.com/file/cJCQhsqT4ysK3oDw4cYNxPB0VbdWV2

    Once recharged view: https://monosnap.com/file/NT4GIYW7GL1rarI8iVDkjeTla9YIng

    What can be, what causes this problem?
    Regards
    Toni

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 7, 2019 at 18:13

    Hello,

    Dashboard access is incorrect
    “ERROR: La contraseña que has introducido para el usuario support es incorrecta. ”
    FTP:
    Status: Connection established, waiting for welcome message…
    Error: Connection closed by server
    Error: Could not connect to server

    Please, provide correct access to allow us to check and help you with the problem.

    Regards

    Avatar: megapublicidad
    megapublicidad
    Participant
    February 7, 2019 at 18:19

    Hello,

    I just reset the access codes by the same passwords.

    Could you please try again?

    Regards,
    Toni

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    February 7, 2019 at 18:39

    Hello,

    I have checked the portfolio page and don’t see problems even without your code https://gyazo.com/8d3ed183e52a1132b155f6d50d6c45d1

    Can you explain me your steps one by one?

    Regards

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