Problem with thank you version and builder single product

This topic has 4 replies, 2 voices, and was last updated 7 months, 3 weeks ago ago by Rose Tyler

  • Avatar: Chris0483
    Chris0483
    Participant
    September 13, 2023 at 17:44

    Hello

    Unfortunately I disable the function “With our option to disable the single product page builder, you can give your customers a straightforward shopping experience without sacrificing functionality.

    Enable single product builder” and I don’t know how to enable again ?

    I have also a problem with xstore/woocommerce/checkout/thankyou.php version 3.7.0 is obsolete. The kernel version is 8.1.0,

    Can tell me to fix that please ?

    Best regards

    Please, contact administrator
    for this information.
    3 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2023 at 07:44

    Hello, Chris0483,

    Thank you for contacting us and for using XStore.

    1/ To enable the Single Product Builder, please click here – https://prnt.sc/7L5os-BSfOD-

    2/ We would recommend you to update the theme and Core plugin – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update

    Kind Regards,
    8theme team

    Avatar: Chris0483
    Chris0483
    Participant
    September 14, 2023 at 10:06

    Hello Sir

    Thanks to your reply. So now I want to add elementor bloc on product but there is an error the content area was not found.
    Can you have the solution to fix that please because not found solution.
    Best regards
    CHris

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 14, 2023 at 10:49

    Hello, Chris0483,

    Thank you for getting in touch with us.

    We’ve added the Tabs element inside the content of Single Product – https://prnt.sc/CPwDSfIKklcf Please try to edit products now.
    If you still face a problem, please provide screenshots.

    Kind Regards,
    8theme team

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