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Problem with template execution and template cache, must be refreshed

This topic has 3 replies, 2 voices, and was last updated 2 months, 1 weeks ago ago by samaatlaswebsite

samaatlaswebsite

Participant

September 19, 2025 at 18:48

I had 2 problems

1 – Did you consider anything to clear the cache or do I need to install a plugin? Please advise because I need to manage the cache.
If I need to install a specific plugin like Lightspeed, please tell me.

2 – When I add a product and publish it, I want to add a second product. It seems like the page freezes for the second product and I can’t even choose an image to add. When I refresh the page, it works (I have to do ctrl+f5).

I work on other sites and other templates, and I didn’t have this problem at all.

Please help.

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2 Answers

Jack Richardson

Support staff

September 20, 2025 at 11:47

Hello @samaatlaswebsite,

1. We would like to inform you that our theme is fully compatible with the following caching and optimization plugins: LiteSpeed Cache, WP Rocket, W3 Total Cache, NitroPack, WP Fastest Cache, WP Super Cache, and SiteGround Optimizer. For optimal performance, we particularly recommend using WP Rocket. You can find detailed guidance on how to enhance WP Rocket settings for use with the XStore theme at the following link:
https://www.8theme.com/documentation/documentation/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

2. In order to better assist you, we kindly ask that you provide a video demonstrating the issue you are experiencing. Additionally, please test the functionality using the parent theme, especially if you have made any customizations in the child theme.

Should you require further assistance, please provide us with temporary wp-admin access via the private content area so we can investigate the matter more thoroughly.

Best regards,
The 8Theme Team

#455434 Copied

samaatlaswebsite

Participant

September 25, 2025 at 19:34

Thanks for the support! My topic “Problem with template execution and template cache, must be refreshed” has been successfully resolved.

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Problem with template execution and template cache, must be refreshed

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