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Problem with Sticky Header is not working properly

This topic has 7 replies, 3 voices, and was last updated 9 months, 1 weeks ago ago by Andrew Mitchell

Benz

Participant

February 28, 2025 at 16:38

Hi,

I have an issue with stickey header. It does not work completely on Front-end test. There is a transparenf gap on the top.

kindly see the attached image

Files is visible for topic creator and
support staff only.

#435778 Copied Theme version: 9.4.8

6 Answers

Rose Tyler

Support staff

February 28, 2025 at 17:08

Hello,

Thank you for contacting us and for using XStore.

Your site is under maintenance mode, so we can’t check it.

Could you please provide temporary wp-admin access? We need to check your settings.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#435781 Copied

Benz

Participant

February 28, 2025 at 18:21

Thanks. Posted in Private content

Please contact administrator
for this information.

#435796 Copied

Rose Tyler

Support staff

February 28, 2025 at 18:35

Hello, Benz,

We appreciate your prompt response.

We have reviewed the functionality of the sticky header by accessing the website using the credentials you provided. However, we were unable to detect any issues.

Kindly check the matter on your end using the same credentials and let us know if you need any further assistance.

Private Content

Best Regards,
8Theme’s Team

Please contact administrator
for this information.

#435800 Copied

Benz

Participant

February 28, 2025 at 18:45

Hi,

Appreciated your response. I’ve checked and it’s solved. Thanks for your kind support.

#435804 Copied

Rose Tyler

Support staff

March 1, 2025 at 07:58

Hello,

We sincerely appreciate your feedback. We are pleased to hear that the issue has been resolved. Should you require any further assistance, please do not hesitate to reach out.

Best regards,
8Theme’s Team

#435819 Copied

Andrew Mitchell

Support staff

March 12, 2025 at 11:21

Dear Benz,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#437031 Copied
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The issue related to '‘Problem with Sticky Header is not working properly’' has been successfully resolved, and the topic is now closed for further responses

Problem with Sticky Header is not working properly

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