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Problem with slider revolution - by nicolino

This topic has 6 replies, 2 voices, and was last updated 4 years, 3 months ago ago by nicolino

nicolino

Participant

March 31, 2021 at 20:53

Hi,
I’ve setted a slider with slider revolutions and i can see my slider when in xstore admin (as you’ll see in my attached screencopy)
I can also see my slider through slider revolutions plugin and in my home page (setted via wp bakery)
But when publishing and seeing online, i can only see a white blank space where my slider is supposed to be and don’t know why.

Can you please check and try to find a solution ?

Please, contact administrator
for this information.

#282001 Copied Theme version: 7.2.6

5 Answers

Rose Tyler

Support staff

April 1, 2021 at 08:11

Hello,

Thanks for using our theme.
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://www.8theme.com/documentation/xstore/plugins/included-plugins/ , clear cache of your browser, and check the slider then.
Also, check credentials – http://prntscr.com/111agvb

Regards

#282045 Copied

nicolino

Participant

April 1, 2021 at 08:52

Oups wrong password, can you please check ?

Thx by advance

Please contact administrator
for this information.

#282061 Copied

Rose Tyler

Support staff

April 1, 2021 at 12:43

Have you tried to disable plugins?
Same – https://gyazo.com/4331658c477617ce1922d2dd835ba1c8

Regards

#282115 Copied

nicolino

Participant

April 1, 2021 at 14:48

Ok i’ve changed the password chan you check please ?

Please contact administrator
for this information.

#282139 Copied

nicolino

Participant

April 1, 2021 at 14:55

I found the problem by desactivating a plugin.

Thx a lot for your solution.

#282140 Copied
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