Problem with scrolling bar message with colour missing plus extra spaces between sections

Also the Hero Image on Homepage was changed but does not show in live version.

Hi Thanks, I have another issue how do i change the colour of the text in footer (‘Your email’) above email box on homepage – no options in elementor

see attached

Hi support I have another two problems – I am hoping you can fix.

Problem 1

I have allot of Categories and when you go to a single product page you see the categories at the right hand side – the problem is I think that this has caused my product description to disappear to the bottom of the page (see attached) rather than it being at the the top – can you fix please.

Problem 2

The mega menu bar the sections (see homepage) I have created are clickable causing me two issues – 1 – If don’t want it to be clickable how do I stop it. 2 – if I leave it being clickable how can I change the colour green to another colour when it is active when clicked. (see attached)

Your help would be most appreciated, thank you.

Hi regarding point 2 the other options in the mega menu bar are still clickable can you also stop them from being clickable please.

please see attached.

Thanks

Hi new update for woocommerce has made theme template files out of date
see attached report and below –

### WordPress Environment ###

WordPress address (URL): https://kingsleyssweets.co.uk
Site address (URL): https://kingsleyssweets.co.uk
WC Version: 10.3.0
Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
Action Scheduler Version: ✔ 3.9.3
Log Directory Writable: ✔
WP Version: 6.8.3
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_US
External object cache: ✔

### Server Environment ###

Server Info: Apache/2.4.65 (Debian)
Server Architecture: Linux 6.1.0-37-amd64 x86_64
PHP Version: 8.2.29
PHP Post Max Size: 50 MB
PHP Time Limit: 300
PHP Max Input Vars: 2500
cURL Version: 7.88.1
OpenSSL/3.0.17

SUHOSIN Installed: –
MySQL Version: 10.11.14-MariaDB-deb12-log
Max Upload Size: 50 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### Database ###

WC Database Version: 10.3.0
WC Database Prefix: wp_
Total Database Size: 56.13MB
Database Data Size: 41.72MB
Database Index Size: 14.41MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.36MB + Index: 0.38MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.19MB + Index: 0.16MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_e_notes: Data: 0.03MB + Index: 0.17MB + Engine InnoDB
wp_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_e_submissions: Data: 0.03MB + Index: 0.27MB + Engine InnoDB
wp_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_options: Data: 4.48MB + Index: 0.06MB + Engine InnoDB
wp_postmeta: Data: 21.44MB + Index: 10.98MB + Engine InnoDB
wp_posts: Data: 12.28MB + Index: 0.34MB + Engine InnoDB
wp_rank_math_internal_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_css: Data: 0.13MB + Index: 0.02MB + Engine InnoDB
wp_revslider_layer_animations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_navigations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_revslider_sliders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_sliders7: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_slides7: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_revslider_static_slides: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_termmeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 1.50MB + Index: 0.23MB + Engine InnoDB
wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB

### Post Type Counts ###

attachment: 158
customize_changeset: 6
elementor_library: 6
etheme_mega_menus: 4
mc4wp-form: 1
nav_menu_item: 6
page: 20
post: 12
product: 872
revision: 465
shop_coupon: 1
staticblocks: 7
wp_font_face: 36
wp_font_family: 12
wp_navigation: 1
wpcf7_contact_form: 5

### Security ###

Secure connection (HTTPS): ✔
Hide errors from visitors: ✔

### Active Plugins (16) ###

Breeze: by Cloudways – 2.2.20
Contact Form 7: by Rock Lobster Inc. – 6.1.2
Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.5.7
Elementor Pro: by Elementor.com – 3.32.3
Elementor: by Elementor.com – 3.32.5
XStore Core: by 8theme – 5.6
Health Check & Troubleshooting: by The WordPress.org community – 1.7.1
Hello Plus: by Elementor.com – 1.7.7
MC4WP: Mailchimp for WordPress: by ibericode – 4.10.8
Object Cache Pro: by Rhubarb Group – 1.24.5
PRO Elements: by PROElements.org – 3.31.2
Rank Math SEO: by Rank Math SEO – 1.0.256
WooCommerce Tax: by WooCommerce – 3.2.0
WooCommerce: by Automattic – 10.3.0
WordPress Importer: by wordpressdotorg – 0.9.4
MaxUploader - Increase Media Upload Size: by CodePopular – 2.0.2

### Inactive Plugins (3) ###

Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.5
Hello Dolly: by Matt Mullenweg – 1.7.2
Slider Revolution: by ThemePunch – 6.7.37

### Dropin Plugins () ###

advanced-cache.php: advanced-cache.php
object-cache.php: Object Cache Pro (Drop-in)

### Settings ###

Legacy API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
pw gift card (pw-gift-card)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature enabled: ✔
Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
HPOS data sync enabled: –
Enabled Features: analytics
marketplace
order_attribution
site_visibility_badge
remote_logging
email_improvements
blueprint
point_of_sale
custom_order_tables

### Logging ###

Enabled: ✔
Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
Retention period: 30 days
Level threshold: –
Log directory size: 504 B

### WC Pages ###

Shop base: #81 - /shop-2/
Cart: #6 - /cart-2/ -  Contains the [woocommerce_cart] shortcode
Checkout: #82 - /checkout-2/ -  Contains the [woocommerce_checkout] shortcode
My account: #83 - /my-account-2/ -  Contains the [woocommerce_my_account] shortcode
Terms and conditions: ❌ Page not set

### Theme ###

Name: Xstore child
Version: 1.0
Author URL: https://www.8theme.com
Child Theme: ✔
Parent Theme Name: Xstore
Parent Theme Version: 9.6
Parent Theme Author URL: https://www.8theme.com
Theme type: Classic theme
WooCommerce Support: ✔

### Templates ###

Overrides: xstore/woocommerce/archive-product.php
xstore/woocommerce/cart/cart-empty.php
xstore/woocommerce/cart/cart-shipping.php
xstore/woocommerce/cart/cart.php
xstore/woocommerce/cart/cross-sells.php
xstore/woocommerce/cart/mini-cart.php
xstore/woocommerce/cart/proceed-to-checkout-button.php
xstore/woocommerce/checkout/form-billing.php
xstore/woocommerce/checkout/form-checkout.php
xstore/woocommerce/checkout/form-shipping.php
xstore/woocommerce/checkout/review-order.php
xstore/woocommerce/checkout/thankyou.php
xstore/woocommerce/content-product-cat.php
xstore/woocommerce/content-product.php
xstore/woocommerce/content-single-product.php
xstore/woocommerce/content-widget-product.php
xstore/woocommerce/content-widget-reviews.php
xstore/woocommerce/global/breadcrumb.php
xstore/woocommerce/global/form-login.php
xstore/woocommerce/global/wrapper-end.php
xstore/woocommerce/global/wrapper-start.php
xstore/woocommerce/loop/header.php
xstore/woocommerce/loop/loop-end.php
xstore/woocommerce/loop/loop-start.php
xstore/woocommerce/loop/no-products-found.php
xstore/woocommerce/loop/result-count.php
xstore/woocommerce/myaccount/dashboard.php
xstore/woocommerce/myaccount/form-login.php
xstore/woocommerce/myaccount/navigation.php
xstore/woocommerce/product-searchform.php
xstore/woocommerce/single-product/add-to-cart/simple.php
xstore/woocommerce/single-product/meta.php
xstore/woocommerce/single-product/product-image.php
xstore/woocommerce/single-product/related.php version 9.6.0 is out of date. The core version is 10.3.0
xstore/woocommerce/single-product/tabs/tabs.php
xstore/woocommerce/single-product/title.php
xstore/woocommerce/single-product/up-sells.php
xstore/woocommerce/single-product-reviews.php
xstore/woocommerce/single-product.php

Outdated Templates: ❌
					
					
						Learn how to update					 |
					
						
					
					
						Clear system status theme info cache

### Admin ###

Enabled Features: activity-panels
analytics
product-block-editor
coupons
core-profiler
customize-store
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
onboarding
onboarding-tasks
pattern-toolkit-full-composability
product-custom-fields
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
printful
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
launch-your-store

Disabled Features: product-data-views
experimental-blocks
experimental-iapi-mini-cart
experimental-iapi-runtime
coming-soon-newsletter-template
minified-js
product-pre-publish-modal
settings
async-product-editor-category-field
product-editor-template-system
use-wp-horizon
rest-api-v4

Daily Cron: ❌ Not scheduled
Options: ✔
Notes: 62
Onboarding: completed

### Action Scheduler ###

Complete: 759
Oldest: 2025-09-21 20:50:06 +0000
Newest: 2025-10-22 18:40:30 +0000

Failed: 1
Oldest: 2025-09-19 16:08:35 +0000
Newest: 2025-09-19 16:08:35 +0000

Pending: 12
Oldest: 2025-10-22 19:15:28 +0000
Newest: 2025-11-03 16:47:23 +0000

### Status report information ###

Generated at: 2025-10-22 18:40:44 +00:00

Hi Support I created some mega menu sections (for home page) one in particular was the ‘Shop By Flavour’ (see attached).

It was working fine – but I noticed after adding this product –

1. Pineapple cubes

https://kingsleyssweets.co.uk/product/pineapple-cubes/ ‎

2. Cola cubes

https://kingsleyssweets.co.uk/product/cola-cubes/

It does not show on the mega menu section under the banner of Pineapple flavour yet in the back end it shows the active sections and products within them (see attached).

Is there a problem or have I forgot to do something – please can you check.

Both products are live and in stock

1. Hi Support I want to know how I can add or delete filter options ( colour , Price) (SEE ATTACHED) in product filters that is shown in shop pages and product pages, also how do I create new options.

2. Also how do I change banner (see attached) on product and shop pages.
Also can you have a different banner on different shop pages e.g. I have product broken down by (DIET / FLAVOUR / RETRO / ).