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Problem with Sale badge wrong text when using percentage

This topic has 7 replies, 4 voices, and was last updated 2 months, 4 weeks ago ago by Andrew Mitchell

APOODesign

Participant

February 9, 2024 at 02:28

Hope you can help, if i try to use the Percentage on the sale badge, i get {SALES_TEXT) 11%.

https://prnt.sc/-H1RYSNa2AHP

Kind Regards

Please, contact administrator
for this information.

#382908 Copied Theme version: 9.2.7 WooCommerce version: 8.5.2

6 Answers

Tony Rodriguez

Support staff

February 9, 2024 at 07:39

Hello, @APOODesign,

Thank you for using our theme and for contacting us.

We have conducted a thorough review of the sale label percentage functionality and can confirm that it is operating as intended on our test site. For your reference, please find an image illustrating the correct performance here: https://ibb.co/FwNhGT5

It appears that the issue is isolated to your website.

To enable us to diagnose and address the problem more effectively, we kindly request that you provide us with access to your site’s WordPress admin area. You may submit the credentials securely in the private content section of the support topic.

We kindly recommend that you take a complete backup of your site before proceeding.

We appreciate your cooperation in this matter and look forward to resolving the issue promptly.

Thank you for your attention to this request.

Warm regards,
The 8Theme Team

Please contact administrator
for this information.

#382920 Copied

APOODesign

Participant

February 9, 2024 at 14:20

Thanks for your reply,
The percentage button was already turned on.

Kind Regards

Please contact administrator
for this information.

#382972 Copied

Rose Tyler

Support staff

February 9, 2024 at 14:50

Hello, APOODesign,

We appreciate your prompt response.

Please clear cache and check now.

Warm regards,
The 8Theme Team

#382974 Copied

APOODesign

Participant

February 9, 2024 at 15:41

Problem solved, Thanks.
But can you tell me what was causing it, so I can pay attention or fix it in the future?

Kind regards

#382984 Copied

Rose Tyler

Support staff

February 9, 2024 at 15:43

Hello, APOODesign,

You’re welcome!
The problem was caused by an incorrect translation of this string via the Loco Translate plugin.

Warm regards,
The 8Theme Team

#382986 Copied

Andrew Mitchell

Support staff

February 9, 2024 at 15:57

Dear APOODesign,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#382988 Copied
Tagged: fix woocommerce problems, sale badge issue, sale badge text error, template troubleshooting, woocommerce sale badge issue, wordpress woocommerce templates, wrong percentage text
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The issue related to '‘Problem with Sale badge wrong text when using percentage’' has been successfully resolved, and the topic is now closed for further responses

Problem with Sale badge wrong text when using percentage

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