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  Michael

  Participant

  July 11, 2025 at 07:06

  Hi…
  i have problem when i have assigned an product to an Brand or to an category and have to change it to an other or only to an single category!

  When i do by edit single product – it dont work.
  Product has an new category i have given but old categories are still there
  and product is assigned to old categories it have befor change.

  Same is with Brands ! i can not remove an assignment who was given before.

  How can i do it ? i try also with bulk edit – also not works.

  Regards Michael

  Files is visible for topic creator and
  support staff only.

  #449524 Copied
  2 Answers
  

  Rose Tyler

  Support staff

  July 11, 2025 at 07:26

  Hello,

  Thank you for reaching out to us.

  To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
  Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

  Warm Regards,
  The 8Theme Team

  #449533 Copied
  

  Michael

  Participant

  July 11, 2025 at 08:01

  Thanks for the support! My topic “Problem with products assigned to Brands and Categories” has been successfully resolved.

  #449542 Copied
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