Problem with products, appears 3 times on shop

This topic has 2 replies, 2 voices, and was last updated 4 months, 1 weeks ago ago by Rose Tyler

  • Avatar: Despoina
    Despoina
    Participant
    December 19, 2023 at 13:44

    Hello,

    Some of my products appear on the shop 2/3/4 times when I have added them only once.

    Why is it happening?

    Thank you!

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 19, 2023 at 15:45

    Hello, Despoina,

    Thank you for reaching out to us with your concern. We understand that it can be quite perplexing to see your products listed multiple times in your shop when you have only added them once. We would like to assure you that we are here to help resolve this issue.

    To address this matter, we kindly suggest that you navigate to the Theme Options, proceed to WooCommerce, then Shop, and finally to Products Design, where you can disable the “Variations As Simple Products (Beta)” feature.

    Should you require any further assistance, please do not hesitate to reach out.

    Kind Regards,
    8theme team

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