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Problem with product variation tab - by dmakwana

This topic has 6 replies, 3 voices, and was last updated 8 years, 6 months ago ago by Rose Tyler

dmakwana

Participant

May 9, 2017 at 19:16

Hello,

We are using your theme in one of our website. We are not able to get into product variation tab. It’s just loading with loader. I tried to de-activate ultimate add-on for VC plug-in and it did work fine but it breaks layout. I got the notification that there is update for VC and VC-ultimate add-on.

We got that plug-in with theme so we need to ask you for update. Can you please help me update the plug-ins or to resolve the issue. Currently I am getting following error and I feel it might be because of outdated plug-ins.

“Option ‘ajax’ is not allowed for Select2 when attached to a <select> element.”

Let me know if you need more information.

Regards,
Denish Makwana

#162639 Copied Theme version: Version: 2.9.2 WooCommerce version: Version 3.0.5

5 Answers

Rose Tyler

Support staff

May 10, 2017 at 11:46

Hello,

Please update theme to latest version (http://themeforest.net/item/woopress-responsive-ecommerce-wordpress-theme/9751050, log in with your Envato account credentials and free download the latest version in Downloads section) https://www.8theme.com/demo/docs/woopress/#!/installation_upgrade.
Before uploading theme files delete “woocommerce” folder, which is located in wp-content/themes/woopress/ to avoid problems with old files.
Don’t forget to create backup of your files and database before starting update process!
You need to enter your purchase code to activate our new theme version and skip Setup Wizard.
Also, update all required plugins https://www.8theme.com/download-plugins/.

Regards,
Rose Tyler.

#162677 Copied

zmsnap

Participant

May 15, 2017 at 07:15

i have update the theme …but still facing the problem..It’s just loading with loader

#163059 Copied

Rose Tyler

Support staff

May 15, 2017 at 10:58

Hello, @zmsnap,

Please, make sure that you use the latest version of Ultimate Addons for Visual Composer https://www.8theme.com/download-plugins/page/2/

Regards,
Rose Tyler.

#163084 Copied

dmakwana

Participant

May 15, 2017 at 16:55

It did worked for me. Thank you for the help.

#163130 Copied

Rose Tyler

Support staff

May 16, 2017 at 07:18

Hello, @dmakwana,

You’re welcome!

Regards,
Rose Tyler.

#163185 Copied
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