Problem with product images - by NewKings

Solved4 replies3 participantsUpdated by Rose Tyler

  • Avatar: NewKings
    NewKings
    Participant

    Hi support,

    We are having troubles with our images for our products.

    See example: http://imgur.com/IezVLUM

    The images are cut off at the bottom of the images. Why is this happening and how can I fix this. I am running the theme locally so I cannot send you a url to the website.

    I hope you can help me with this issue.

    Thanks in advance.

    4 Answers

    Avatar: amzy
    Amzy Leel
    Participant

    Disable the hard crop for images in,

    WooCommerce >> settings >> Products and select ‘Display’ tab then scroll down to the section ‘product images’ and remove the check/pass mark. save.

    screenshot : http://prnt.sc/f8c4cx

    Avatar: amzy
    Amzy Leel
    Participant

    And then regenerate thumbnail using this plugin : https://wordpress.org/plugins/regenerate-thumbnails/

    Avatar: NewKings
    NewKings
    Participant

    Thanks that did the trick!

    Avatar: Rose Tyler
    Rose Tyler
    Support staff

    Hello,

    You’re welcome!

    Regards

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