• 

  Cuorenero Caffè

  Participant

  April 24, 2026 at 11:07

  Hello, i have problem with single product page

  Content is visible for topic creator and
  support staff only.

  Files is visible for topic creator and
  support staff only.

  #469446 Copied
  1 Answer
  

  Ayan Rahman

  Support staff

  April 24, 2026 at 11:33

  Hi,

  We recommend that you disable all third-party plugins that are not included with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the issue.

  If the issue persists, we would appreciate it if you could provide us with FTP access so we can investigate further.
  For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

  Warm Regards,
  The 8Theme Team

  #469450 Copied
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