Problem with picture close up after recent update

This topic has 5 replies, 3 voices, and was last updated 2 weeks, 2 days ago ago by Tony Rodriguez

  • Avatar: Namaste
    Namaste
    Participant
    November 10, 2021 at 14:50

    Hi,

    After recent update when you try to enlarge the picture it is not loading and it is not possible to do anything on the site – see the screencast. Please help as it is making the site not operational.

    Please, contact administrator
    for this information.
    4 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2021 at 15:19

    Hello,

    I do not see the problem – https://gyazo.com/53b143e3a9c02875042d0d04bb24ce21
    Clear cache and check one more time.

    Regards

    Avatar: Namaste
    Namaste
    Participant
    November 10, 2021 at 15:28

    Thanks – it is working. I am not sure why it is happening recently. We need to clear cache all the time.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 10, 2021 at 16:04

    You’re welcome!

    Regards

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    May 6, 2025 at 18:48

    Dear Namaste,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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