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Problem with Password Strength Settings for Woocommerce Plugin

This topic has 12 replies, 4 voices, and was last updated 1 years, 2 months ago ago by Andrew Mitchell

bnourse

Participant

January 13, 2024 at 20:30

We are having trouble getting the popular Password Strength Settings for Woocommerce plugin working with XStore. I’ve got it set up in our staging site so you can duplicate the issue. See private content area.

Thanks in advance for your support!

Please, contact administrator
for this information.

#379814 Copied Theme version: 9.2.5 WooCommerce version: 8.4.0

11 Answers

Rose Tyler

Support staff

January 14, 2024 at 10:54

Hello, Bnourse,

Thank you for reaching out to us with your concern.

Please note that we do not give a guarantee for full theme compatibility with all existing 3rd party plugins. Sometimes, not always, you need additionally customize the theme or plugin to make them work together. Unfortunately, it’s not possible for the author to make the theme compatible with all the existing plugins and additional customization is outside the scope of our basic support.

However, if you wish our developers team can personally assist you via our customization service.
To get started, please follow this link to send us your requirements – https://prnt.sc/PZkD4AEf27qO https://www.8theme.com/account/#etheme_customization_panel , and we will prepare a detailed estimate for the customization work. Our goal is to create a design that aligns with your vision and enhances your website’s appearance and functionality.

Customize your website to suit your needs and make it stand out with our expert dev team.

Best regards,
The 8Theme Team

#379851 Copied

bnourse

Participant

January 14, 2024 at 13:22

Thank you for your response. I have submitted a request for assistance with this problem referring to this ticket, since I think all the information to duplicate this issue can be found with this ticket.
This plugin performs a pretty basic function in the My Account section, so it should be pretty easy to fix (I hope).
Ben

#379861 Copied

Rose Tyler

Support staff

January 14, 2024 at 14:08

Hello, Bnourse,

We appreciate your prompt response.

Our customization team will contact you soon to discuss your requirements. Should you not hear from them in a timely manner, please feel free to contact them directly by email (Private Content area).

Kindly be advised that any additional customization involving file modifications falls outside the purview of our standard support services and will incur a charge.

Best regards,
The 8Theme Team

Please contact administrator
for this information.

#379866 Copied

bnourse

Participant

January 14, 2024 at 14:13

See private area.

Please contact administrator
for this information.

#379867 Copied

Rose Tyler

Support staff

January 14, 2024 at 15:23

Hello, Bnourse,

We hope this message finds you well.

We would like to inform you that while we strive to ensure broad compatibility, we cannot guarantee that our theme will be fully compatible with all existing third-party plugins. In certain instances, additional customization may be required to achieve seamless integration between the theme and a particular plugin.

Upon reviewing your request for compatibility with a specific third-party plugin, we have determined that the functionality of our XStore theme is correct when the plugin in question is not active. We must convey that it is beyond the capacity of the theme author to ensure compatibility with the myriad of plugins available in the market. Furthermore, such customizations fall outside the purview of the basic support we offer.

Should you require further customization of the theme or plugin files to meet your needs, we recommend seeking the assistance of a professional developer or an already mentioned customization service.

We appreciate your understanding and are here to assist with any other questions or concerns you may have.

Best regards,
The 8Theme Team

#379875 Copied

bnourse

Participant

January 14, 2024 at 16:32

Hello Rose,
I have reviewed the articles tagged in your response, in particular: https://www.8theme.com/topic-tag/optimize-woocommerce-password-settings/ . Are these capabilities included with the XStore theme?? If so, could you please direct me to where settings like password strength, etc. are configured in the theme??
We are wanting to 1. change the required password strength requirement and 2. suppress the woocommerce message about password strength (12 characters recommended, etc).
If this is a feature included in the XStore theme that we have missed, we would prefer to implement this without an additional plugin. Please advise.
Thank you for your support,
Regards,
Ben

#379881 Copied

Rose Tyler

Support staff

January 15, 2024 at 08:35

Hello, Bnourse,

We appreciate you reaching out to us and for choosing XStore for your needs.

For the settings in question, we kindly suggest that you consult with the WooCommerce support team for specialized assistance. These settings operate independently of our theme, and the WooCommerce experts can provide you with the most accurate guidance. You can reach them through the following link: https://wordpress.org/support/plugin/woocommerce/

Thank you for your understanding, and we wish you a smooth resolution to your query.

Best regards,
The 8Theme Team

#379905 Copied

Luca Rossi

Support staff

January 16, 2024 at 04:46

Dear @bnourse,

We hope this message finds you well.

We’re writing to inform you that our development team has recently implemented custom code modifications to enhance the functionality of the Password Strength Settings for WooCommerce plugin. We would greatly appreciate it if you could take a moment to review the changes at your earliest convenience.

Please confirm whether the plugin is now operating to your satisfaction.

Thank you for your attention to this matter.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#380015 Copied

bnourse

Participant

January 16, 2024 at 05:13

Hi Luca,
Looks good – thanks for the quick turnaround. See private area.

Please contact administrator
for this information.

#380016 Copied

Luca Rossi

Support staff

January 16, 2024 at 09:33

Hi @bnourse,

Our developement team placed the codes under functions.php file from line 8 to 39 locates in your child theme. So the custom codes will be safe when you update the XStore theme.

Best Regards,
The 8Theme Team

Please contact administrator
for this information.

#380045 Copied

Andrew Mitchell

Support staff

March 1, 2024 at 01:26

Dear bnourse,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#385310 Copied
Tagged: enhance woocommerce plugin security, fix woocommerce plugin password problems, optimize woocommerce password settings, password strength woocommerce themes, troubleshoot woocommerce password settings, woocommerce plugin password issues, wordpress woocommerce password strength
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