Problem with page loading error and fatal error in the ability to edit a blog article in WordPress

This topic has 5 replies, 3 voices, and was last updated 4 days, 2 hours ago ago by Tony Rodriguez

  • Avatar: bolekproduction
    bolekproduction
    Participant
    December 5, 2025 at 22:53

    Hello. I am contacting you with 2 problems. Please help me solve the situation where the entire page code is often not loaded, but only a part of it. I had a problem with the Child template before. If I clear the memory, the problem disappears, but after some time the problem occurs again. I looked for the cause in plugins and cache, I searched in the theme settings, but I can’t think of anything else. Please give me your opinion. The second problem is a fatal blog error. It is not possible to load the article edit. Only the edit in Elenentor works. I don’t have this problem with other websites. Thank you in advance for any advice and help. I appreciate it. Best regards, Kamil.

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    4 Answers
    Avatar: Ayan Rahman
    Ayan Rahman
    Support staff
    December 6, 2025 at 08:17

    Hi Bolekproduction,

    Thank you for reaching out to us.

    1/ Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.
    Navigate to Elementor > Tools > Regenerate CSS & Data.

    2/ To assist you more effectively, we kindly request that you record a video demonstrating the issue and the steps leading to it. This will help us better understand and replicate the problem on our end.
    Upload the video on a filesharing service, for example – https://fex.net/ , and provide us with the URL.

    Warm Regards,
    The 8Theme Team

    Avatar: bolekproduction
    bolekproduction
    Participant
    December 6, 2025 at 10:06

    Again, many thanks. All problems are solved. Great job. Thank you. I am your big supporter. Best regards, Kamil..

    Avatar: bolekproduction
    bolekproduction
    Participant
    December 6, 2025 at 10:06

    Thanks for the support! My topic “Problem with page loading error and fatal error in the ability to edit a blog article in WordPress” has been successfully resolved.

    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    December 6, 2025 at 10:06

    Dear bolekproduction,

    We really appreciate your time and engagement within the WordPress & WooCommerce community

    Your feedback drives every improvement we make in XStore — helping us deliver a smoother and more flexible experience with each update.

    Your input makes a real difference.

    Topic closed.
    The 8Theme Team

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