We are facing a big problem with our theme’s woo commerce that some of its files are not getting updated & in products we are not able to see our Categories & Attributes.
Please help us ASAP as it is a Shopping website.
Website details are in private content.
Yes you can download the latest theme version on Themeforest site https://themeforest.net/item/royal-multipurpose-wordpress-theme/8611976 (log in with your envato account).
As I see you are still using old theme version http://prntscr.com/bt5szn but the latest one is 2.7.1.
Please update the theme to the latest version.
Don’t forget to create back up of your files and database before starting update process!
(it’s for Legenda theme but the process is the same).
I’ve checked the issue with default Woocommerce theme Storefront and it also persists there too, so the problem is related to Woocommerce plugin, not to the theme.
We recommend to contact Woocommerce support for further investigation and tell them to check this problem with their default theme.
We have word with the Woocommerce Team & they said that they will only help us if we have order number or subscription key for the Woocommerce. So can you provide us the same so we can get help from Woocommerce Team.
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